Description:Process paperwork for new brokerage, direct mutual funds, annuity and life business and maintenance requests according to established procedures and within established service standards. Ensure all paperwork is completed in its entirety and all required forms are included. Provide support to and serve as a resource for front-office colleagues specific to operational procedures, processes and guidelines. Maintain an effective working relationship with all partners and customers to ensure quick resolution to transaction errors and problems.Skills:Brokerage operations, mutual fund, financial services, banking operations, customer service, technical support, banking, deposit verification, maintenance documentationAdditional Skills & Qualifications:Review new account documents and disclosures submitted for brokerage, direct mutual funds, annuity and life accounts according to established procedures and service standards. Ensure customers are identified according to CIP/BSA/AML policies and procedures. Review to ensure accounts are coded and opened accurately. Communicate promptly and clearly, to the appropriate colleague(s), not in good order (NIGO) work items for timely resolution. Submit documents timely to vendors as necessary to avoid delays.Review all account maintenance and service requests for required documentation. Process all maintenance and service requests accurately and timely according to established procedures and service standards. Communicate promptly and clearly, to the appropriate colleague(s), not in good order (NIGO) work items for timely resolution.Provide exceptional and timely support and service to front-office colleagues specific to operational procedures and processes, general broker/dealer product offerings, broker/dealer systems, and broker/dealer policies and procedures by responding promptly and accurately to email and telephone inquiries. Maintain procedures and knowledge base to ensure accurate and consistent response is to front office colleagues.Review trades that violates compliance and operational rules and accurately release or reject the trade in timely manner for execution. Review and release/reject applicable client money movement requests, standing money movement instructions to mitigate risks to the firm and the client. Review and resolve trade exceptions, money movement rejects, and check deposit transactions the same-day the issue is identified. Review and process all trade correction timely and accurately.Process checks and physical securities in accordance with established procedures to meet regulatory requirements. Record checks and securities accurately in the checks and securities database for accurate reporting to internal audit and external regulators.Experience Level:Intermediate LevelAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
