JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive
culture where different perspectives are valued and recognized as
strengths critical to our success. If you thrive in an environment where
your growth and development are encouraged and supported, then
Associated Bank may be the right place for you. We invite you to view
the opportunity below: Responsible for ensuring our customers receive
efficient, friendly service and that common courtesies are extended to
every customer. Direct the day-to-day operational activities of the
teller area, directly supervise tellers to ensure each customer's
experience is positive and memorable, train staff on operational issues,
be knowledgeable of policies and procedures, make judgment decisions and
coach for referrals. Responsible for expanding and deepening customer
relationships by identifying customers' needs comprehensively and
matching their needs with selections and resources within the
colleague's assigned business line and across all business lines of
Associated Bank and coaching the teller team to do the same. Ability to
direct and demonstrate all customer channels including the use of
digital technology for a positive customer experience. In coordination
with the Branch Manager, responsible for the operational integrity of
the retail office. Exhibit and support a culture of flexibility and
mobility to meet the expectations of our branch and customer needs. May
be called on to oversee the office in the Branch Manager's absence.
This person will also: Perform customer banking transactions, identify
and service customer needs and resolve issues. Answer customer questions
to ensure satisfaction and safety. Supervise the teller staff and
directing day-to-day operational activities within the teller area.
Support the sales process by coaching and motivating tellers to refer
customers in need of additional financial solutions to bankers. Share
product and service promotions and new opportunities with our customers.
Coach, train and develop tellers. Ensure compliance with outside
regulations and corporate standard operating procedures. Perform
periodic cash counts of teller windows and cash vault. Review the
qualifications listed below: Education High School or equivalent
combination of education and experience, Required Experience 2-4 years
Demonstrated customer service skills in a retail environment and
computer experience, For full info follow application link. The
employment policy of Associated Banc-Corp, and its subsidiaries and
affiliates ("Associated") provides equal opportunity to all persons.
We support a diverse and inclusive work environment where colleagues are
respected, treated fairly, and given equal opportunities to perform to
their fullest potential. We believe it is only with a diverse and
inclusive workplace that the organization can truly perform at its best,
carry out its vision, and make a difference for the communities we
serve. APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/BE29B929DC6845BD
