Job DescriptionWe are seeking a highly motivated and client-focused Client Relationship Manager to join our team in Madison, WI. This role is ideal for a professional with a passion for building strong client connections and ensuring exceptional service delivery. You will act as the key point of contact for assigned clients, helping to maintain satisfaction, drive retention, and support business growth.ResponsibilitiesServe as the primary liaison between clients and internal teamsBuild and maintain strong, long-term client relationshipsUnderstand client needs and ensure timely and successful delivery of solutionsMonitor client satisfaction and address concerns proactivelyCollaborate with internal departments to enhance the client experiencePrepare regular reports on account status and progressIdentify opportunities for account growth and upselling
