Job DescriptionWe are seeking a Client Relationship Representative to join our dynamic team in Madison, WI. This position is central to our customer success strategy and is ideal for someone who excels in communication, problem-solving, and relationship management. You will serve as the primary liaison between the client and our internal teams, ensuring exceptional service and long-term satisfaction.ResponsibilitiesAct as the main point of contact for assigned clientsBuild and maintain strong, long-lasting customer relationshipsUnderstand client needs and objectives, and work with internal teams to deliver effective solutionsCoordinate meetings, presentations, and regular follow-ups with clientsResolve client issues efficiently and ensure client satisfactionTrack client interactions and prepare detailed reports for managementCollaborate with cross-functional departments to ensure seamless service delivery
