Host/Hostess - The Statehouse - $14/hr + Tips

Host/Hostess - The Statehouse - $14/hr + Tips

15 Aug 2024
Wisconsin, Madison, 53701 Madison USA

Host/Hostess - The Statehouse - $14/hr + Tips

Weekends are needed!

APPLY HERE: https://www.theedgewater.com/careers/

Responsibilities

Specific duties include, but are not limited to the following:

Greets and seats guests, presents menus to guests, informs them of special catch and soups.

Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.

Takes names on a waiting list.

Runs the floor plan board.

Observes tables and keeps track of clean, dirty and occupied tables.

Takes guest information and quotes wait times to guests accurately when tables are not immediately available.

Responsible for distribution of parking vouchers and monitoring coat check.

Cleans and organizes the host closet.

Cleans, organizes and stocks menus at host area.

Answers phone and answers questions concerning the menu and restaurant.

Answers phone and takes orders pertaining to room service.

Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.

Maintains restrooms throughout shift.

Sweeps foyer and front entrance area frequently.

Keeps windows and wine wall clean.

Maintains and updates the information wall

Performs other duties as directed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

Listening, Verbal Communication, Customer Focus, Customer Service, Basic Safety, People Skills, Action Oriented, Organization, Selling to Customer Needs, Attendance, Client Relationships

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