JOB REQUIREMENTS: We're Hiring! Do you have a passion for our community
and the skill set to support growth at an up-and-coming health
organization? Progressive Community Health Centers is seeking an
experienced professional to serve as the Clinical Support Supervisor at
our Lisbon Avenue Health Center. Who are we? Founded in 1999,
Progressive Community Health Centers is an independent non-profit
organization that operates four clinic locations in Milwaukee,
Wisconsin. More than 100 employees support our agency's mission to
improve the health and quality of life of the community by providing
culturally competent services that address identified needs. We provide
high quality, comprehensive care to roughly 16,000 patients annually, a
majority of who are low-income. No one is ever turned away from our
clinics based on insurance status or ability to pay. We value a
patient-centered philosophy and provide range of services that include
family medicine, internal medicine, women's health, urgent care,
dental, radiology and integrated behavioral health. We also offer
supportive services such as case management, health education and
benefits enrollment. JOB SUMMARY The Clinical Support Manager is
responsible for the clinical oversight, quality assurance, scheduling,
and evaluation of work activities for medical assistants, and medical
records coordinators, who provide patient healthcare services under the
direction of the Medical Operations Director. Responsibilities include
interviewing, hiring, and training employees; planning, assigning, and
directing work; appraising performance; rewarding and holding employees
accountable; addressing complaints and resolving problems. Ability to
read and interpret documents such as safety rules, operation and
maintenance instructions, and procedure manuals. Ability to speak
effectively before groups of customers or employees of the organization.
Ability to solve practical problems and deal with a variety of concrete
variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written,
oral, diagram, or schedule form. This position will have administrative
and clinical duties. ESSENTIAL FUNCTIONS Manages, plans, organizes,
directs, and coordinates the operations of the medical assistant, and
medical records departments. Effective scheduling of staff and workflow
to provide optimum coverage with available resources to meet department
goals relating to production and quality. Provide oversight of daily
operations for the department including staffing, training, skill
development, metrics, and reporting. Conduct performance and competency
reviews; provide ongoing and timely feedback. Assess the clinic for flow
and efficiency and adjust in real-time as necessary. Lead and
participate in continuous quality improvement. Log patient information
in respective data banks or For full info follow application link.
EEO/Disability/Veteran employer. APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/2FB597002E9A45D1
