Clinical Support Supervisor

Clinical Support Supervisor

14 Dec 2025
Wisconsin, Milwaukee, 53201 Milwaukee USA

Clinical Support Supervisor

JOB REQUIREMENTS: We're Hiring! Do you have a passion for our community

and the skill set to support growth at an up-and-coming health

organization? Progressive Community Health Centers is seeking an

experienced professional to serve as the Clinical Support Supervisor at

our Lisbon Avenue Health Center. Who are we? Founded in 1999,

Progressive Community Health Centers is an independent non-profit

organization that operates four clinic locations in Milwaukee,

Wisconsin. More than 100 employees support our agency's mission to

improve the health and quality of life of the community by providing

culturally competent services that address identified needs. We provide

high quality, comprehensive care to roughly 16,000 patients annually, a

majority of who are low-income. No one is ever turned away from our

clinics based on insurance status or ability to pay. We value a

patient-centered philosophy and provide range of services that include

family medicine, internal medicine, women's health, urgent care,

dental, radiology and integrated behavioral health. We also offer

supportive services such as case management, health education and

benefits enrollment. JOB SUMMARY The Clinical Support Manager is

responsible for the clinical oversight, quality assurance, scheduling,

and evaluation of work activities for medical assistants, and medical

records coordinators, who provide patient healthcare services under the

direction of the Medical Operations Director. Responsibilities include

interviewing, hiring, and training employees; planning, assigning, and

directing work; appraising performance; rewarding and holding employees

accountable; addressing complaints and resolving problems. Ability to

read and interpret documents such as safety rules, operation and

maintenance instructions, and procedure manuals. Ability to speak

effectively before groups of customers or employees of the organization.

Ability to solve practical problems and deal with a variety of concrete

variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written,

oral, diagram, or schedule form. This position will have administrative

and clinical duties. ESSENTIAL FUNCTIONS Manages, plans, organizes,

directs, and coordinates the operations of the medical assistant, and

medical records departments. Effective scheduling of staff and workflow

to provide optimum coverage with available resources to meet department

goals relating to production and quality. Provide oversight of daily

operations for the department including staffing, training, skill

development, metrics, and reporting. Conduct performance and competency

reviews; provide ongoing and timely feedback. Assess the clinic for flow

and efficiency and adjust in real-time as necessary. Lead and

participate in continuous quality improvement. Log patient information

in respective data banks or For full info follow application link.

EEO/Disability/Veteran employer. APPLICATION INSTRUCTIONS:

Apply Online: ipc.us/t/2FB597002E9A45D1

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Job Details

  • ID
    JC53075834
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    PROGRESSIVE COMMUNITY HEALTH CENTER
  • Date
    2024-12-14
  • Deadline
    2025-02-12
  • Category

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