JOB REQUIREMENTS: Family Support Specialist Job Locations
US-WI-Milwaukee ID 2024-10618 Category Health Services Position Type
Full Time Overview Versiti is a fusion of donors, scientific curiosity,
and precision medicine that recognize the gifts of blood and life are
precious. We are home to the world-renowned Blood Research Institute, we
enable life saving gifts from our donors, and provide the science behind
the medicine through our diagnostic laboratories. Versiti brings
together outstanding minds with unparalleled experience in transfusion
medicine, transplantation, stem cells and cellular therapies, oncology
and genomics, diagnostic lab services, and medical and scientific
expertise. This combination of skill and knowledge results in improved
patient outcomes, higher quality services and reduced cost of care for
hospitals, blood centers, hospital systems, research and educational
institutions, and other health care providers. At Versiti, we are
passionate about improving the lives of patients and helping our
healthcare partners thrive. Position Summary Under the direction of
department leadership, the Specialist Family Support is responsible for
communicating/interacting in a respectful manner with families to obtain
authorization for organ and tissue donation. Collaborates closely with
the Organ Donation Specialists, donor hospital staff, and physicians to
develop a plan for the family discussion of donation, legal
authorization and/or support for donor designation and a bereavement
plan. Responsibilities Supports family needs throughout the entire donor
process from referral, family discussion, donor management, operating
room, and family follow-up. Meets with the potential donor family to
offer donation, providing emotional support and compassion during and
after the donation process Coordinates huddles with the hospital staff
to establish a collaborative plan to support the family and Establishes
initial contact with the potential donor family Engages with full
awareness and sensitivity to cultural and religious beliefs regarding
the grief process Accurately obtains and completes written consent from
the legal next of kin for the purposes of organ and tissue donation
Supports and upholds donor designation status with all families, as
applicable Assists Hospital Development Liaisons with educating health
care professionals and the public regarding organ donation; may develop,
conduct, and participate in education programs for health care
professionals and the public Supports and demonstrates a customer
service commitment to internal For full info follow application
link. We embrace and encourage diversity in our workforce. Equal
Opportunity Employer of Minorities, Females, Protected Veterans, and
Individuals with Disabilities. We participate in eVerify. We maintain a
drug-free workplace and perform pre-employment substance abuse testing.
We are a tobacco/smoke-free workplace. APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/787FBDC161B4453A Qualified females,
minorities, and special disabled veterans and other veterans are
encouraged to apply.
JOB REQUIREMENTS: Company Overview At Motorola Solutions, we\'re guided
by a shared purpose - helping people be their best in the moments that
matter - and we live up to our purpose every day by solving for safer.
Because people can only be their best when they not only feel safe, but
are safe. We\'re solving for safer by building the best possible
technologies across every part of our safety and security ecosystem.
That\'s mission-critical communications devices and networks, AI-powered
video security & access control and the ability to unite voice, video
and data in a single command center view. We\'re solving for safer by
connecting public safety agencies and enterprises, enabling the
collaboration that\'s critical to connect those in need with those who
can help. The work we do here matters.Department OverviewThe Video and
Software Services (VSS) organization is dedicated to the long-term
success of Motorola\'s software and mobile video customers. Through
enhanced customer relationships, onsite technical expertise and ongoing
professional services, this organization drives operational acceptance,
utilization and satisfaction of the broader product ecosystem to support
customer goals, objectives and missions.Job Description The Manager,
Professional and Field Services is responsible for a team of system
administrators and field support technicians supporting Motorola
Solutions\' Public Safety customers. This role resides in Global
Services, within the Video and Software Services (VSS) Organization. The
Professional and Field Services team partners with customers across
multiple product lines, with an emphasis on CAD, emergency call
handling, mobile video and CommandCenter Software Solutions. The
Manager\'s primary responsibility is to ensure the best people,
processes and technology are in place and supported to deliver
exceptional service, drive issue resolution, and proactively share
technical best practices with customers. The Video and Software Services
(VSS) organization is dedicated to the long-term success of Motorola\'s
software and mobile video customers. Through enhanced customer
relationships, onsite technical expertise and ongoing professional
services, this organization drives operational acceptance, utilization
and satisfaction of the broader product ecosystem to support customer
goals, objectives and missions. This role reports into the Director,
Customer Success and Field Support. Responsibilities: Drives
accountability for issue management and resolution, ensuring team
members consistently demonstrate strong technical, problem-solving and
communication For full info follow application link. Motorola
Solutions is an Equal Opportunity Employer committed to no
discrimination because of race, color, creed, marital status, age,
religion, sex, national origin, citizenship, sexual orientation, gender
identity or expression, genetic information, disability, protected
veteran, or any other legally protected characteristic.
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/770E9EB528954172
