Job Summary
We are seeking an experienced and dedicated Front of House Manager to oversee daily operations in our establishment. The ideal candidate will have a strong background in customer service and food service management, ensuring that our guests receive exceptional dining experiences. This role involves supervising staff, training new employees, and managing front-of-house operations in a fast-paced environment.
Responsibilities
Lead and manage the front-of-house team to deliver outstanding customer service.
Oversee daily operations, including greeting guests, managing reservations, and ensuring a welcoming atmosphere.
Train, supervise, and mentor staff to enhance performance and service quality.
Conduct interviews for new hires and participate in the onboarding process.
Coordinate with kitchen staff to ensure smooth service flow during peak hours.
Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
Organize and manage special events such as banquets or private parties.
Maintain cleanliness and organization of the dining area to meet health and safety standards.
. Has a knowledge of how the food cost and labor coast works
Skills
Strong customer service skills with a focus on guest satisfaction.
Experience in food service management within casual dining or similar environments.
Knowledge of banquet operations catering and event coordination.
Proven ability to supervise staff effectively and foster a positive team environment.
Experience in training new employees on service standards and operational procedures.
Ability to handle multiple tasks simultaneously while maintaining attention to detail.
Excellent communication skills for interacting with guests and team members.
If you are passionate about providing exceptional dining experiences and have the skills necessary to lead a dynamic team, we encourage you to apply for the Front of House Manager position.
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