POSITION SUMMARY
Sikich's client, Infectious Disease Specialists, located in Brookfield, WI, is seeking a full-time Medical Receptionist/Medical Assistant to add to their team! This position will be responsible for handling both clerical and clinical duties to support practice administration and operations. The ideal candidate will demonstrate professionalism, excellent communication skills, initiative, and adaptability to work with diverse personalities.
RESPONSIBILITIES
- Maintain professional communication standards and promptly handle incoming phone calls, assisting callers with tasks such as appointment scheduling, provider paging, and new consultations.
- Manage voicemail retrieval, ensure timely return of patient calls, and initiate and organize charts for infusion patients, facilitating their daily appointment scheduling.
- Prepare charts for upcoming appointments, ensure availability of lab and test results, and manage post-appointment processes, including preparing lab slips, scheduling follow-up appointments, and providing After Visit Summaries.
- Update and maintain hospital lists, handle incoming faxes by printing and sorting them, and conduct follow-up with patients’ post-hospital discharge.
- Adhere to HIPAA regulations for patient confidentiality and assist in electronic calendar management, recording provider absences, scheduling off-site patient appointments, and synchronizing calendars during scheduling coordinator absences.
- Coordinate office calendars and whiteboard, overseeing provider absences and coverage locations as needed during scheduling coordinator absences.
- Communicate with providers regarding patient inquiries, needs, and orders, and assist providers during patient exams and office procedures.
- Conduct rooming of clinic patients, obtain vital signs, health history, and visit purpose, and perform minor wound care, dressing changes, and PICC line removal when necessary.
- Administer immunizations/vaccines as required, complete prior authorizations for procedures and medications mandated by insurance companies, and handle medication refills.
- Ensure cleanliness in exam rooms by sanitizing after each visit, restocking supplies, and daily instrument cleaning.
- Demonstrate a strong work ethic and proactively take initiative and discern opportunities to contribute without explicit requests, showcasing a proactive and engaged approach to teamwork.
- Perform other assigned duties as requested.
QUALIFICATIONS & SKILLS
- Two years of MA or CNA experience is preferred.
- Clinic experience preferred.
- Medical Secretary experience preferred.
LOCATION: This is an onsite position in Brookfield, WI
HOURS: 40 Hours per week (Monday - Friday)
CLICK FOLLOWING LINK TO APPLY: https://app.loxo.co/job/MTY0NTkta2RzdGJnazBhamlucnBtMQ==?t=1708363311695
