Office Assistant – Personal Home Care/Home Care Agency

Office Assistant – Personal Home Care/Home Care Agency

27 Dec 2025
Wisconsin, Milwaukee, 53201 Milwaukee USA

Office Assistant – Personal Home Care/Home Care Agency

Location: Wisconsin (Remote with occasional in-person meetings)

Position Type: Full-Time/Part-Time (Flexible Hours)

About Us:

Avida Personal Care, LLC, a growing home care agency in Wisconsin, is dedicated to providing exceptional personal care services to individuals in need. We are committed to delivering compassionate, high-quality care while ensuring the smooth operation of our administrative processes.

Position Overview:

We are seeking a highly organized and detail-oriented Office Assistant to join our team. The ideal candidate will have experience with insurance billing, particularly ForwardHealth (Wisconsin Medicaid), and general administrative duties. This role plays a crucial part in supporting our operations and ensuring timely and accurate billing.

Key Responsibilities:

Process insurance billing for ForwardHealth and other insurance providers.

Maintain accurate records of client billing and payments.

Assist in preparing and submitting required documentation to insurance providers.

Support the office in administrative tasks, including scheduling, data entry, and file management.

Communicate with clients, caregivers, and insurance providers to resolve billing and service inquiries.

Ensure compliance with relevant regulations and company policies.

Qualifications:

Location: Must be based in Wisconsin.

Experience: Familiarity with ForwardHealth insurance billing is required.

Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Excellent organizational and time-management skills.

Strong communication skills, both written and verbal.

Ability to work independently and handle sensitive information with confidentiality.

Experience in the home care or healthcare industry is a plus.

Benefits:

Flexible work schedule with remote work options.

Competitive pay based on experience.

Opportunity to grow with a dynamic and mission-driven team.

Training and professional development opportunities.

How to Apply:

If you are passionate about supporting personal care services and have experience in insurance billing, we’d love to hear from you! Please submit your resume. Be sure to highlight your experience with ForwardHealth and insurance billing in your application.

Avida Personal Care, LLC is an equal opportunity employer and encourages applicants from diverse backgrounds to apply.

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