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JOB DESCRIPTION
Job Title: Expert Part Time
Reports To: District Manager
OVERVIEW
Were growing fast, our ambition is huge, and we are hiring!
As a Dyson Expert, you will be immersed in a culture like no other. We pride ourselves on being different, authentic, and better. We are fast-paced, fun, and consistently learning and challenging our team to do better. We offer a comprehensive, paid training on the latest in technology in Floor care, Environmental Care, and Personal Care with our experts in the field.
We are seeking Dyson Experts with a passion for customer service and innovative technology to represent Dyson at our retail partner stores.
This position is part time and requires 8-hour work shifts primarily on Saturdays and Sundays and some weekdays, holidays, or as business dictates.
RESPONSIBILITIES
Engage with customers to conduct captivating, in-store and event demonstrations confidently in assigned retail stores to achieve specified sales goals
Model all aspects of Dysons brand, culture, and passion for technology by providing exceptional customer service in an enthusiastic, charismatic, and positive demeanor.
Be a credible product and brand expert by educating consumers on the benefits and features of Dyson products
Actively listen to customers to confidently recommend appropriate Dyson products and comfortably overcome objections
Communicate clearly, accurately, and in a timely manner with customers, retail partners, peers, and District Manager
Develop, build, and maintain strong relationships with customers, retail partners, peers, and District Manager
Attend and actively participate in weekly team meeting conference calls.
Track and maintain all demonstration materials and ensure marketing collateral is properly displayed in assigned retail store/s.
Actively monitor Dysons online reporting system to contribute quality feedback and report/confirm attendance.
Capture accurate retail demonstration data and communicate opportunities to District Manager per established guidelines
Support Brand Focus Days, events and linear/fixture maintenance
Assist with training of new retail Experts, as needed
SKILLS
Flexible schedule with the ability to work weekends, some weekdays, holidays and as business dictates.
Experience in a customer service, retail, and/or sales related position
Interest in electronics and technology
Must be able to work well independently and be self-motivated to meet goals
Must have a strong customer service skills, a professional demeanor, and strong presentation/ demonstration skills
Have general understanding of retail and sales business operations
High School Diploma/GED is preferred, but not required
REQUIREMENTS
Must have smart phone capabilities to log hours worked, view trainings, and check e-mail
Access to a private computer
Must have basic computer skills and proficiency in Microsoft Office, Outlook
Ability to lift, push, and pull up to 35 lbs., potentially overhead for display and demonstration use
Ability to stand on your feet for up to eight hours at a time
BENEFITS
Dyson US monitors the market to ensure competitive salaries, holidays and retirement plans. Beyond that, you will also enjoy profit-related bonuses and life and disability cover. But financial rewards are just the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, its an exciting team environment geared to fueling and realizing ambition.
