Description We are seeking a Benefits Administrator to join our team in West Allis, Wisconsin. In this role, you will be tasked with maintaining membership data, assisting members with their questions, and managing Health Reimbursement and vision claims. This position offers a contract to hire employment opportunity, ideal for those looking to establish a long-term career in the benefits administration field.Responsibilities: Provide assistance to members with their inquiries, directing them to the appropriate person if necessary. Handle inbound and outbound calls professionally, delivering high-quality customer service. Process and forward Health Reimbursement (HRA) and vision claims from members to the relevant department for processing. Maintain and update membership data in the eligibility software, including address changes, adding new members, and managing dependent information. Record payments made by members for health coverage and assist members in completing beneficiary forms for various plans. Maintain electronic participant files and ensure the filing of contractor contribution reports is carried out efficiently. Utilize Microsoft Office suite and QuickBooks to carry out administrative tasks and manage data. Exhibit excellent time management skills, prioritizing tasks to ensure efficient operation of the benefits administration process. Show a high level of detail orientation in all tasks, from data entry to email correspondence, ensuring accuracy and consistency. Coordinate benefits functions, from administration to verification, ensuring smooth operation of the benefits system. Requirements Minimum of 1 year experience in Benefits Administration or a similar role Proficiency in Microsoft Excel and Microsoft Word Experience with answering inbound and making outbound calls Strong customer service skills Data entry skills with attention to detail Ability to handle email correspondence professionally and effectively Knowledge of benefit functions, benefits coordination, and benefits administration Experience with employee benefit plans Familiarity with EOB - Explanation of Benefits, insurance benefits, and retirement benefits Ability to verify benefits with accuracy and efficiency Excellent communication and interpersonal skills Ability to work independently and as part of a team High level of organizational skills and ability to manage multiple tasks simultaneously Must be able to maintain confidentiality and handle sensitive information with discretion. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
