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Job DescriptionInformation Technology (IT) powers our company to save and improve lives. Within IT, the IT Strategy Realization (ITSR) team’s purpose is to lead value-driven outcomes and accelerate how we transform IT. ITSR does this by delivering on six core capabilities: IT Strategy, IT Value Management, IT Product Management, IT Talent Enablement, IT Communications & Change Management, and IT Continuous Improvement.As the Communications and Change Management Lead for the Business of IT program you will play a critical role in accelerating IT’s transformation through the development and execution of a strategic communications plan, leveraging best in class organizational change management frameworks and driving integrated program initiatives, ensuring stakeholder needs are at the forefront of value delivery at scale. This role will support the Business of IT program and the IT Value Management value team and report to the Executive Director of IT Communications and Change Management.Communications Lead
Develop and implement communications strategies for the Business of IT program, in partnership with Enterprise Architecture, Finance and other key stakeholders
Develop and maintain an integrated view of planned communications across the Business of IT workstreams to ensure synchronicity and coordination
Develop and maintain a framework for monitoring the success of communications efforts
Work collaboratively with internal and external stakeholders to develop communications, messaging and presentations for diverse audiences across multiple channels
Leverage the communications community of practice to socialize key messages for the organization
Change Management Lead
Assess the impact of Business of IT initiatives on people, processes and systems and develop change management strategies to address potential resistance and drive adoption of new ways of working
Establish and maintain a consolidated view of change initiatives across the value team
Leverage change management frameworks, including self service tools, stakeholder assessments, change impacts, readiness assessments, training plans and external thought leadership to support organizational change and value realization
Strategy and Execution Focus
Work closely with IT Value Management value team lead and Business of IT Director to ensure strategic alignment and promote consistent communication and understanding of key program initiatives and core capabilities
Partner with program enablement team to ensure effective operating rhythm across the BIT program and identify areas for improvement
Develop and sustain cross-functional stakeholder relationships to monitor the implementation of critical strategic initiatives, ensure alignment, drive continuous prioritization, and support risk management as needed
Required Skills:
Expertise in business communications and organizational change management
Personal accountability, autonomy, leadership, teaming, and organizational skills
Balance operational and strategic priorities in a fast-paced environment, with multiple stakeholders and levels of leadership
Tailor and deliver communications for specific audiences demonstrating a deep understanding of stakeholder needs
Preferred Skills:
Work well in a matrixed organization and across global teams to drive alignment
Make data-informed decisions
Understand core capabilities and strong grasp of ITSR purpose
Demonstrate active listening skills to learn, understand and translate business needs into actionable plans and ensure solutions are customer focused
Bring a unique perspective that reimagines current ways of working
Education Requirements:
Required: Bachelor’s Degree in business, marketing, communications, computer science, information technology, management information systems or related discipline
#eligibleforNOTICE FOR INTERNAL APPLICANTSIn accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.Current Employees apply HERE (https://wd5.myworkday.com/msd/d/inst/1422$1533/rel-task/3001$14.htmld)Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)US and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRights1020.pdf)EEOC GINA SupplementPay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf)We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)U.S. Hybrid Work ModelEffective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.Expected salary range:$118,640.00 - $186,800.00Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here (https://www.benefitsatmerck.com/) .Search Firm Representatives Please Read CarefullyMerck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee Status:RegularRelocation:No relocationVISA Sponsorship:YesTravel Requirements:25%Flexible Work Arrangements:Hybrid, Remote WorkShift:1st - DayValid Driving License:NoHazardous Material(s):N/ARequisition ID: R269820
