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DescriptionCitizens Business Banking is currently seeking an experienced Commercial Card Sales Specialist within our Business Banking Card team. This is a great opportunity to work with a top regional bank and exceed customer expectations through innovation and commitment via our integrated treasury platform. It is their responsibility to maintain high client satisfaction levels and portfolio revenue growth achievable through proactively providing consultative, consistent, and meaningful client interactions. This individual will also partner with cross-functional team members to ensure teammates are enabling clients for success to achieve growth, retention, and profitability goals. Responsibilities: Work with Relationship Managers in the Business Banking space ($1-25MM annual revenues) to proactively coordinate and facilitate consistent consultative and meaningful client interactions in order to build and maintain client relationships and mutual trust to fuel success.
Be a trusted advisor. Seek opportunities to encourage, train, and educate clients on best practices, tools, industry insights and share thought leadership pieces to gain efficiencies and grow their programs.
Collaborate with sales and relationship management partners in account planning strategies to keep them abreast of cross-sell opportunities and referrals to other business lines.
Responsible for client calling preparation
Be tenacious, resourceful, results-oriented, and innovative
Be highly personable, developing deep, lasting relationships quickly
The position may require some travel, primarily for client and/or partner meetings
QualificationsQualifications: Card experience preferred
Strong understanding of payables and cash flow processes
A highly driven personal attitude and a strong desire to achieve financial targets
Superior organization, problem resolution, time management, and creative thinking and influencing skills
Able to be successful in a fast-paced environment that rewards hard work and self-motivation
Able to capture information and understand issues
Ability to interact with all levels of employees, including senior executives
Proven ability to prepare professional client presentations
Hours and Work Schedule
Monday-Friday 8am-5pmThis role is not available in COWhy work with us Big bank with a neighborhood feel: We understand local business' needs and how to help you grow your book of business
Management that listens: Our experienced leadership is ready to hear your feedback and empower you
Effective resources and products: Our products, digital lending, and extensive support make it easy for businesses to work with you
Dedication to community: From providing capital to volunteering, we invest in communities as a financial advisor and neighbor
Benefits
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more
Awards we've received
Forbes World's Best Banks (2020)
Forbes Best Employers for Diversity (2020)
Best Places to Work for LGBTQ Equality – 100% Corporate Equality Index (2020)
Military Friendly Employer (2020)
Dave Thomas Foundation – Best Adoption-friendly Workplace (2020)
Diversity, Inc. – Top 25 companies for diversity (2019)
Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment OpportunityCitizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/VeteranCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
