Description We are offering a short term contract employment opportunity for a Front Desk Coordinator in Huntsville, Alabama. Working within the Business Services industry, this role involves a variety of administrative and customer service tasks. The working environment will be fast-paced and dynamic, requiring the ability to multitask and prioritize effectively.Responsibilities: Serve as the first point of contact, managing multi-line phone system to handle customer inquiries and concerns. Provide concierge services, ensuring all visitors receive a warm welcome and prompt attention. Organize files and maintain accurate customer records, utilizing Microsoft Excel, Microsoft Outlook, and Microsoft Word. Assist in administrative duties, including data entry tasks, to support the smooth running of the office. Utilize strong interpersonal skills to establish positive relationships with customers, responding to their needs in a timely and professional manner. Monitor customer accounts and liaise with the relevant departments to resolve any issues. Maintain a high level of customer service, dealing with queries and complaints effectively to ensure customer satisfaction. Provide support to other team members as required, demonstrating flexibility and teamwork. Uphold the company's standards and reputation through professional conduct and quality of service. Continually update skills and industry knowledge to provide accurate information and high-quality service to customers. Requirements Proven experience in Administrative Assistance Proficient in using Microsoft Excel, Microsoft Outlook, and Microsoft Word Strong customer service skills Ability to handle multi-line phone system Previous experience in providing concierge services Excellent interpersonal skills Experience in data entry Ability to organize files effectively Ability to work in a fast-paced business services environment Strong communication skills, both written and verbal High attention to detail and accuracy Ability to multitask and prioritize tasks effectively Demonstrated ability to maintain confidentiality and handle sensitive information Problem-solving skills with a proactive approach Ability to work independently and collaboratively within a team. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
