557344BRTitle:Area ManagerWhat you'll do :JOB SUMMARYH&R Block, the 4 th largest retailer in the U.S., is looking for retail store management professionals eager to advance their careers while helping a dynamic team deliver the renowned customer service that sets us apart. Each H&R Block Retail Store Manager plays an essential leadership role in our U.S. Retail Operations, leading a team of 40-60 highly trained tax professionals at up to four locations. H&R Block Retail Store Managers are responsible for delivering top-line and bottom-line business results. That effort builds on a proud tradition: H&R Block, an S&P 500 corporation, has prepared more than 650 million tax returns worldwide since 1955. The growth of our company and retail presence is a direct reflection of the great work of more than 80,000 incredible associates.ESSENTIAL DUTIES AND RESPONSIBILITIES
Effectively lead and manage a large team of associates across multiple locations
Ensure strong client experiences for both new and returning clients
Grow new clients through effective local marketing plan execution
Embrace continual learning and participate in customized training and ongoing leadership development opportunities
MINIMUM QUALIFICATIONS
High school diploma or GED required
Bachelor’s degree in Business or other related field OR an equivalent combination of education and experience preferred
Minimum of three years of related experience working in a retail environment; prefer minimum two years retail management experience OR equivalent combination of education and experience
Assertive, proactive management approach
Results-driven with strong business acumen skill set
Customer service experience
Excellent verbal and written communication skills
Good decision-making skills and the ability to function well in a fast-paced environment
Able to exercise independent judgment with minimal supervision
Strong organizational skills sufficient to plan and manage day-to-day office operations in multiple locations
Demonstrated aptitude for business plan execution and desire to grow the business
Interpersonal and client-orientation skills focused on actively seeking to understand and meet client needs
Must possess or demonstrate supervisory skills sufficient to guide associates, as well as demonstrate core leadership behaviors to grow and develop associates
Understanding and previous use of a Windows-based computer system
Demonstrated effective facilitation/training skills
Bilingual - Spanish speaking preferred
We offer a comprehensive selection of benefits including: Medical & Dental Health Benefits 401K Match Tuition Reimbursement Flexible Time-off Bonus Eligibility Learn more at www.hrblock.com/retailstoremanager (https://trmx.brassring.com/JetStream/500/Presentation/Template/ASP/Req/AddReq/www.hrblock.com/retailstoremanager) .557344BRAddress1:3550 AIRPORT WAYCity:FAIRBANKSState:AlaskaAbout H&R Block :H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.Employee Type:RegularWhat you'll bring to the team :Education:
High school diploma or equivalent
Work Experience:
3 years Minimum related work experience
Interpersonal and client-orientation skills focused on actively seeking to understand and meet client needs.
Possess or demonstrate supervisory and facilitation/training skills.
Demonstrated aptitude for business plan execution and desire to grow the business.
Able to exercise independent judgment with minimal supervision.
Decision‑making skills and the ability to function well in a fast-paced environment.
Customer service experience
Assertive, proactive management approach.
Posting Title:Area ManagerSponsored Job:#LI-EB1Job Family:Market SalesWOTC Eligibility Check:Yes
