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Front End Manager Job Description Job Description: Front End Manager .and.nbsp; PURPOSE: Ensures all customers receive fast, friendly, and accurate check out service by passionately implementing the spirit of Legendary Service. Manages and schedules shifts and duties for Checkers, Courtesy Clerks, Office/Bookkeepers, Customer Service Counter and Front End Manager Assistant. Front End Manager oversees the completion of daily cash office/bookkeeping duties, customer service counter, and check out, while supporting store sales, and focusing on customer service. .and.nbsp; DUTIES AND RESPONSIBILITIES: .and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Champions company and division customer service programs to meet and/or exceed the division's customer satisfaction measurement goals. .and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Handles customer relations in a positive manner, including effective resolution of customer complaints. .and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Promotes Albertsons/Safeway's philosophy of personalized service. .and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Provides fast, friendly, courteous and legendary customer service. .and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Improves customer relations and performs checking duties and supervisory functions on cash registers. Serve as backup checker when necessary. .and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Engages in suggestive selling and other sales techniques. .and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp;.and.nbsp; Directs and supervises front-end activities including: monitoring customer traffic and service level, coordinating and implementing front e
