Front Desk Supervisor at Springhill Suites by Marriott

Front Desk Supervisor at Springhill Suites by Marriott

10 Jul 2024
Arizona, Phoenix, 85001 Phoenix USA

Front Desk Supervisor at Springhill Suites by Marriott

Hiring Front Desk Supervisor

Responsibilities

The Front Desk Supervisor is responsible for providing attentive, courteous service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy

The Supervisor is also responsible for assisting the staff with expediting problem payments, guest related issues, and providing the support to the Front Desk Agents as needed

Supervisors are expected to show excellent service skills in dealing with clients, guests and co-workers

-Qualifications

Prior cash handling experiences necessary

High School graduate or G.E.D

Ability to communicate effectively with the public and other Team Members

Read, write, and speak English fluently

Six months Front Desk supervisor experience or other supervisor experience in customer service

Strong computer skills

Shift is mostly a set schedule but, will need to be flexible since it is also an on call schedule: Sun & Mon 8am-4pm Tues & Wed 2pm-10pm Thursday 11am-7pm. Fri & Sat off.

Occasionally days will change and you might be needed to cover PM shifts in the event someone calls off. Must be flexible to change schedule if needed.

Springhill Suites Phoenix Glendale/Peoria

7810 W Bell Rd

Glendale, AZ 85308

Please fill out application in person best times any day between 11am-4pm. Please do not send resume.

You earn sick and vacation hours, potential yearly bonus, hotel discounts.

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