About Us
We are an established residential property management company located in Gilbert, AZ. We are seeking a highly organized and detail-oriented Tenant & Compliance Coordinator to join our team. This role is central to ensuring lease compliance, tenant communication, and smooth property operations.
Qualifications & Ideal Applicant
- Prior property management or real estate experience preferred.
- Strong written and verbal communication skills to work effectively with tenants, owners, vendors, and attorneys.
- Organized and detail-oriented, with the ability to manage multiple processes and deadlines at once.
- Tech-savvy; comfortable using property management software (AppFolio experience is a plus).
- Professional yet empathetic approach to tenant communication and conflict resolution.
- Familiarity with Arizona landlord/tenant laws, HOA processes, or Section 8 programs is a plus.
- Team-oriented with a problem-solving mindset, able to balance compliance with excellent customer service.
- Fluent in Spanish is a big plus.
Key Responsibilities:
Tenant Communication
- Respond to general tenant inquiries.
Rent Collection
- Process rent receipts, credits, and charges.
- Track payment delinquency and follow up with tenants/landlords.
- Enter company charges and fees into AppFolio.
- Prepare and mail 5-day notices and coordinate with attorneys on evictions
Lease Ends & Renewals
- Initiate 90-day lease end process.
- Manage renewals, including tenant communication and follow-up for addendums
- Coordinate re-lists with Leasing Manager.
- Ensure renewals are properly recorded in AppFolio.
Move-Outs
- Oversee move-out process, including 30-day notices, key/remote returns, and related charges.
Insurance & HOA Compliance
- Track tenant insurance compliance.
- Manage HOA registrations, violations, notices, fines, and communication with owners/tenants.
Inspections
- Schedule and coordinate tenant inspections.
- Communicate requirements and ensure tenant compliance.
Benefits:
Health insurance
Dental insurance
Paid time off
Full Time: M-F 8:30am-5:00pm
To Apply:
1. Submit resume
2. Include, Why are you a good fit?
3. Include Interview Availability
