Assistant Healthcare Administrator

Assistant Healthcare Administrator

03 Jul 2024
California, Bakersfield, 93301 Bakersfield USA

Assistant Healthcare Administrator

OverviewVoted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

Tuition Reimbursement

Pet Insurance

Adoption Reimbursement Benefits

Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.ResponsibilitiesAssists the Healthcare Administrator in leading the day-to-day operations of a skilled nursing facility in accordance with current federal, state, and local laws, regulations and guidelines.

Provides leadership to assist the Healthcare Administrator in ensuring care standards are met and the highest degree of quality resident care is provided at all times during day to day operations.

Ensures residents receive adequate care and treatment including, but not limited to, ADLs, showers, treatments, medication management, meal service, and individualized care r/t their care plan.

Ensures residents receive their highest practical level from therapy- PT/OT/ST and/or restorative services if applicable.

At the designation of the HCA, supervises department directors to ensure competency and compliance of manager duties. Participates in the recruitment of personnel by engaging in the interview process of potential hires designated by the HCA.

Delegates appropriate operational responsibility for delivery of services and performance of administrative requirements to other staff personnel, as deemed necessary, to perform their assigned duties.

In collaboration with the Healthcare Administrator, reviews community policies and procedures and makes changes as necessary to ensure continued compliance with current regulations.

Assists in developing and implementing appropriate plans of action to correct identified quality deficiencies.

Performs regular rounds and inspections of the community.

Participates in facility surveys (inspections) performed by government agencies and develops any necessary plans of correction for deficiencies.

Maintains professional relationships with community personnel, residents and their family members.

Engages in positive community relations that serve the best interest of the community.

Serves on various community committees (e.g., Infection Control, Quality Assurance & Assessment, etc.).

Attends meetings and is an active partner within the community’s market.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor.QualificationsEducation and ExperienceA Bachelor’s degree in Health Care Administration, Public Health Administration, Business Administration, Nursing, a Therapy Discipline or other health care-related degree is required. Mid-level management experienceCertifications, Licenses, and Other Special RequirementsMust comply with state approved Administrator-In-Training (AIT) requirements. Must apply, and be accepted, in a state approved AIT program within 12 to 18 months of hire. Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Uses some independent judgment to solve problems while overseeing a functional department.Knowledge and SkillsThorough knowledge of federal, state and local laws, regulations and guidelines that pertain to skilled nursing facilities. Must possess the ability to make independent decision when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care. Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.Physical Demands and Working Conditions

Standing

Walking

Sitting

Use hands and fingers to handle or feel

Reach with hands and arms

Stoop, kneel, crouch, or crawl

Talk or hear

Ability to lift: up to 25 pounds

Vision

Requires interaction with co-workers, residents or vendors

On-Call on an as needed basis

Possible exposure to communicable diseases and infections

Exposure to latex

Possible exposure to blood-borne pathogens

Possible exposure to various drugs, chemical, infectious, or biological hazards

Requires Travel: Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.Job LocationsUS-CA-BakersfieldCategoryCommunity OperationsSub-CategoryOperations Mgmt/LeadershipPosition Type (Portal Searching)Regular Full-TimeShift1st ShiftID2024-253799Location : NameBrookdale Riverwalk SNFLocation : Address350 Calloway DriveLocation : LocationUS-CA-Bakersfield

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  • Summary The Greater Los Angeles Healthcare System is seeking a candidate to fill a Lead Medical Support Assistant vacancy located at the Bakersfield, Community Based Outpatient Clinic. The work includes functions such as serving as an initial point of contact for the units, outpatient clinics, and patients, to include, scheduling appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems. Responsibilities The Lead Medical Support Assistant (MSA) will be assigned to the Community Based Outpatient Clinic (CBOC) located in Bakersfield under the Health Administration Service. Duties include but not limited to: Ensuring accurate and timely scheduling of appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. 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Performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients and maintains appointment schedules for one or more outpatient clinics. Incumbent must screen / receive phone calls in a courteous and timely manner, determine the nature of requests and provide the information desire using privacy rules and established clinic processes. Incumbent must assist with clinic access contingency plans by adjusting appointment times, locations, or dates as well as shift patients to the healthcare providers as conflict with staffing and / or coverage occurs. Incumbent must use each interaction with the patient to validate and update patient demographic information, in-person, during check-in, or over the phone. Daily review of active / pending consults, Electronic Wait List, Recall List and Audio care communications for accuracy and disposition. 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Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See \"Additional Information\" below for details. Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience: Six (6) months experience of clerical, office, [customer service], or other [administrative] work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR, Education: One (1) year above high school OR, Experience/Education Combination: Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Certification. None required. Physical Requirements: See VA Directive and Handbook 5019. English Language Proficiency. MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: To qualify for the GS-07 level, your resume must demonstrate you possess the required experience necessary to possess the Knowledge, Skills, and Abilities (KSAs) required for the grade. Be specific when describing the job duties that demonstrate you possess the KSAs listed. Resume must include hours per week for work experience credit. (a) Experience. One year of experience equivalent to the [GS-06] grade level which includes: Collaborating with medical clinicians across multiple disciplines, scheduling interdisciplinary appointments, and possessing an advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community OR providing staff development and training, delegating responsibilities/assigning workload to other staff members, following up on issues, and reviewing and monitoring data to ensure reports are complete and accurate. (b) Assignment. The Lead MSA is responsible for the coordination of Advanced MSA assignments and workflow found in an interdisciplinary unit. The Lead MSA is responsible for daily workload assessments, assigning work, and assuring proper staffing coverage; evaluating training records; and determining training needs of MSAs to provide support across interdisciplinary settings. The Lead assists the unit with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, specialties, and/or community resources. Assignments at this level include, but are not limited to: ensuring accurate and timely scheduling of appointments; providing guidance to staff members, to include changes in policies and procedures; creating and maintaining employee work schedules; and acting as a liaison among Advanced MSA staff, patients, and other interdisciplinary staff to resolve day-to-day conflicts. (c) Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition, you must demonstrate ALL of the following KSAs in your resume: Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community resources. 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The position requires some standing, walking, bending, and carrying of items such as training manuals. The Lead MSA is required to sit for long periods of time at a computer terminal typing data while having face to face contact with Veterans and answering the telephone. In addition, there can be increased stress due to the Intensity-of a patient/customer complaint or concern. The work area is adequately lighted, heated, and ventilated. Education There is no education substitution for this grade level. Additional Information This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

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