Description We are seeking a Customer Service Representative in Bakersfield, California. This role involves setting up banners at various locations and documenting the process through photography. This is a short-term contract opportunity in the customer service industry, where you will be interacting with customers, handling inbound and outbound calls, and performing data entry tasks, among other responsibilities.Responsibilities: Travel to different locations to set up banners and capture images. Handle inbound and outbound customer service calls. Maintain superior customer service by answering customer inquiries and resolving issues. Perform data entry tasks to keep customer records up-to-date. Utilize Microsoft Excel and Microsoft Word for various tasks. Schedule appointments as needed. Use email for correspondence with customers and team members. Manage order entries accurately. Ensure all locations are properly set up as per guidelines. Requirements Proficiency in Microsoft Excel and Microsoft Word is required Must possess excellent customer service skills Experience in a call center environment is desirable Ability to handle both inbound and outbound calls Responsible for data entry tasks and order entry operations Must be able to schedule appointments efficiently Superior customer service skills are a must Experience in email correspondence with clients Role involves location set up tasks Ability to answer inbound calls promptly and professionally Must be committed to providing exceptional service to customers. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
