Description Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position. If you're articulate and highly-skilled, this Customer Service Representative position could be an excellent career opportunity for you! If you're looking for work in Westlake Village, California and can work a long-term contract / temporary to hire position, this could be the Customer Service Representative opportunity for you! Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.Key responsibilities
Receive and send written business correspondence
Provide accurate, friendly customer service in a timely fashion
May support business development and client referral goals by actively cross-selling and referring customers
Organize and route incoming telephone calls
Requirements - Customer service experience desired
Strong customer service and office administrative skills
Enthusiastic attitude and an engaging businesslike approach
Critical thinking, problem solving, ability to work independently
Excellent oral and written communications skills
Microsoft Office knowledge required
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
1+ years of past relevant experience
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Experience performing extensive research to resolve complex customer inquiries
Ability to interact effectively with internal and external partners and clients/customers
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
