Scope of PositionThis position supports the movement of outbound truck/intermodal freight from the Los Angeles region throughout the U.S., through coordination with asset based truckers, our warehouse, and other Expeditors offices.The focus is proactive and innovative customer service.This position requires agents to use critical thinking skills to build customized solutions to various customers.This position is located within our Carson office facility and will primarily be computer work with some interaction with freight or customers as needed. The position will require phone and email communication with Expeditors employees, trucking companies, and other strategic service providers.Position Schedule:  Monday – Friday 8AM to 5PMMajor Duties and Responsibilities: Build and maintain strong relationships with our trucking carriersEnsure smooth and timely pickup and delivery of freight, scheduling appointments when neededDispatch delivery orders / bills of lading and track transloads/Full Container Loads/Less than Container Loads while in transit. Follow up for Proof of Deliveries and all necessary documents needed to close out the shipmentEnsure timely freight process flow and delivery to meet Key Performance Indicators and Requested Delivery DatesAssist with quoting trucking / delivery rates. Receive necessary information to quote (solo vs teams drivers, special requirements, etc).Ensure accurate and timely client and vendor billing for trucking/delivery services. Keep carrier costs on file for seamless, on-time billingEnsure accurate and timely data entry into our operational systemUnderstand department process flow, constantly looking for areas of improved efficiency
