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Description Are you looking to expand your career as a Customer Service Representative? Robert Half has an excellent job opportunity for an articulate, highly-skilled candidate. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative job is short-term contract / temporary, and located in City of Industry, CA.Responsibilities
Be a part of business development by actively cross-selling and referring customers
Field and send written business correspondence
Offer friendly, accurate customer service in a timely fashion
Manage and place incoming telephone calls
Requirements
Excellent verbal, written, and social communication skills
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Demonstrated experience performing extensive research to resolve complex customer inquiries
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Proficiency with Microsoft Office applications
Basic knowledge in computer software programs and office equipment
Strong customer service and office administrative skills
Strong problem solving and analytical skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Solid understanding of customer service
Upbeat, positive attitude and an approach to work rooted in professionalism
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
