Lead Operations Product Manger

Lead Operations Product Manger

25 Oct 2024
California, Costamesa, 92626 Costamesa USA

Lead Operations Product Manger

Position Overview: LenelS2 is looking for a senior level, driven professional to join its Product Management team to support customers in their physical access control journey with our enterprise class products, OnGuard and OnGuard Cloud. More specifically, we need expertise in selling third party products that integrate with our OnGuard portfolio. As a Senior Product Management Specialist here at Honeywell, you will work from the customer perspective and think big about opportunities to meet customer needs. You will be responsible for the third-party hardware strategy and roadmaps, as a value-add to the customer’s physical security, and as growth drivers for Honeywell. Your knowledge base will include card-readers, wireless locks, intelligent controllers & I/O devices, PIV Aux Authentication modules, power supplies & enclosures, and servers. You will drive special item quoting Salesforce, part-number creation in Oracle, define contract terms with partners/vendors, as well as support ordering/sourcing/invoicing. You are data-driven and will know (or learn) how to navigate our business data repository to analyze customer buying trends and sources of revenue associated with our enterprise portfolio. Your strong thoughtful skills, strategic thinking, and ability to work with cross-functional teams will be essential in delivering successful outcomes for Honeywell's business.You will report directly to our Director of Product Management for the Enterprise Portfolio. You’ll work out of our Pittsford, NY location on a 3/2 hybrid work schedule. There is also flexibility to be based out of the locations listed. We are not offering relocation assistance for this role.Ideal Candidate Experience:

6 years of experience in operations management, with a focus on product operations or related roles.

Strong leadership and team management skills, with experience leading and developing high-performing teams.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

and external partners.

Strong analytical and problem-solving skills, with the ability to identify issues, analyze root causes, and implement solutions.

Experience working in a fast-paced, dynamic environment with shifting priorities and tight deadlines.

Knowledge of agile methodologies, product development processes, and quality management principles is a plusKey Responsibilities:

Develop and execute offering strategies to drive growth and profitability through 3rd party hardware sales that are adjunct to our access control software offerings

Provide operational support for 3rd party offering lifecycle, including pricing rationalization, positioning with the access control software, part number management

Owner for back-office business system workflows necessary for 3rd party hardware management.Address issues and respond to queries.

“Support Quote-to-Cash workflow activities, including special item quotes for 3rd party hardware

Historical sales performance reporting and trending analysis

Partner and vendor management

Provide day-to-day support of Product Management and Sales colleagues

Build relationships with back-office colleagues and support strategic solutions for workflow gaps.

YOU MUST HAVE:

10+ years of Product Management experience with background in reselling 3rd party hardware, and familiarity with Access Control / Security system solutions

10+ years of experience in partner / vendor management

8+ years of experience in process/work-flow development, particularly in procurement and back-office.

8+ year experience as a business intelligence power user to pull data for analysiswhen necessary

8+ years of experience with Microsoft Excel to represent quantitative outputs in spreadsheet when necessary.

5+ years of experience with Classic PMI, Agile, SCRUM, or similar program management methodologies when engaging with engineering teams

Assess and demonstrate revenue growth opportunities of 3rd party hardware as an adjunct to our access control software and solutions; and incorporate in our releases/offerings.

Ability to formulate strategic roadmaps and also support tactical execution activities.

Strong problem-solving skills and critical thinking capabilities.

Ability to influence and negotiate with stakeholders at all levels

Exceptional written and verbal skills for communicating with technical and non-technical stakeholders at all levels, including in Email, Word, and Powerpoint.

WE VALUE:

Bachelor’s degree in Business, Information Technology, Computer Science, Security, Engineering, or equivalent.

3+ years understanding of systems deployment lifecycle from purchase to installation.

3+ years of exposure to Cloud solutions platforms, as the leading trend now for software and services

Familiarity with Salesforce or comfortable learning it (to understand quoting process)

Familiarity with BPLogix or comfortable learning it (to understand back-office workflows)

Familiarity with Oracle/SAP or comfortable learning it (to understand ERP systems)

Familiarity with Business Objects or comfortable learning it (to understand historical reporting data)

Ability to adapt to fast-paced and changing environments

Ability to work in a global organization

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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