Job SummaryThe Manager, Business Administrationleadstheessentialactivities andcolleaguesthatdrive Storesbusinessprocesses, and enables Macy’s Storestosuccessfullyrun. The role focuses on multiple functions, suchas interviewing,hiring, staffing, and schedulingtoensure the store runsefficiently Additionally, this position handles storeoperations and administrativefunctions which includesbudgets andcash officefunctions.What we can offer you :An inclusive, challenging, and refreshingly fun work environmentEmpowerment to perform impactful work with tangible resultsCoverage across medical, dental, vision, and retirementEmployee Assistance Program (mental health and financial literacy resources)Fully-Funded education benefits may include 100% of tuition, books, and feesShort-term incentive, annual merit, merchandise discountsColleague Resource Groups (CRGs), give-back / volunteer opportunitiesWhat you will do :Collaborate with Store Manager and other Store Leaders to drive overall Store Scorecard results by focusing on Hiring and Retention strategy, Operations and shopping environment, maintaining profit through staffing, weekend compliance and controllable expensesLead the in-store experience of the hiring process which includes corresponding with applicants, interviewing, selecting the best talent and coaching peers in all aspects of hiringInterview, hire, train, coach, develop, evaluate, and discipline direct reports; establish strategy for work; direct and manage colleague performance and behavior; address and resolve complaintsDirect strategies to impact candidate’s experience by leading the colleague onboarding process and orientation, ensuring a rapid learning curve, raising engagement of new hires and reducing turnover rate.Lead the training and successful deployment of all tech and store-wide process initiatives including annual training; ensure high level of adoption, track user experience needs, and align with Central Team on regular updates to outline prioritized enhancements.Manage operational activities such as Hours Utilization, Payroll and Non-Payroll expenses, cash office, and Supply Inventory; maximize sales and minimize expense.Oversee Store’s monthly P&L, including Selling Cost and Average Hourly Rate compliance; develop action plans to drive overall Store profitability.Strategize with Workforce central partners on Staffing and Scheduling solutions to meet customer demand; maintain and balance ownership to target.Responsible for overall Store shopping environment and cleanliness, including monthly housekeeping audit; resolve store environment issues and safety concerns in partnership with Facilities teamWork a flexible retail schedule : days, evenings, holidays, and weekendsWho you are :3 to 5+ years of management experience in a department or retail storeA consistently clear and effective communicator, writer, and presenterStrong in the Microsoft suite, computers, and handheld devices in generalAn energetic team member who works well with customers and colleaguesPhysical activities you will perform :Prolonged periods of standing / walking around the store or departmentReach with hands and arms, use hands to press, handle, and feelOccasionally required to lift and / or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawlRequires close vision, color vision, and ability to adjust focus
