Senior Software Developer-Site Reliability

Senior Software Developer-Site Reliability

02 Sep 2021
California, Fostercity 00000 Fostercity USA

Senior Software Developer-Site Reliability

Vacancy expired!

Job Description

Cybersource Production Support is responsible for supporting the CyberSource applications for enterprise-level.This team responds to all reports of application problems in production and staging environments, and works as quickly as possible to mitigate impacts, provide RCAs and recommendations, and to generate reports and analytics on issue impacts.Further, we have significant development responsibilities in the areas of tools and platform resiliency.

We are looking for someone with significant analytical capabilities as we need the person in this position to becomfortable in troubleshooting production issues. This role require significant on-call 24x7 support and responsibilities.

In addition, the Senior Software Engineerwill build and enhance key applications that form the core of CyberSource transaction platform. This highly visible and mission critical position will require in-depth knowledge of how the various applications that constitute the platform function, leveraging Java and open source technologies and include server-side and UI-based applications. The responsibilities include gathering and clarifying requirements, facilitating communication with other groups within the company with the objective of constantly improving CyberSource suite of applications. As a key member of the engineering team, you will need to communicate technical ideas clearly with both technical and non-technical audiences. This position also requires strong analytical skills.

Responsibilities :

  • Gather and analyze requirements from Product Managers/Owners

  • Acquire deep knowledge on multiple applications in order to independently support them.

  • Work closely with Operations & Infrastructure groups to understand challenges in production environments.

  • Build tools to improve application reliability and quality, and programmer productivity

  • Partner with various teams to diagnose, troubleshoot and fix issues that cause impact to customers

  • Design and enhance highly scalable and fault-tolerant systems to meet increasing levels of reliability, availability ,scalability

  • Provide architectural recommendations in the area of application serviceability to allow elimination or early detection of potential issues

  • Lead in issue postmortems and provide quality metrics that set direction for quality initiatives by identifying chronic problem areas

  • Understand and adhere to SOA and messaging principles

  • Author technical specifications and design documents

  • Be willing to work on both server-side and UI-side modules

Qualifications

Basic Qualifications
2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications
You have a Bachelor degree in Computer Science or related field with 5+ years of Software Development Experience or a Masters with 3+ years of Software Development Experience. You are a Java, Java EE expert with relevant experience designing and building large scale enterprise Java applications
Experience with REST APIs, JSON and exposure to container based technologies
Deep analytical skills and ability to think on the feet and work under pressure
Deep understanding of XML parsing and XML schema design
Good understanding of SOA principles and Web Services and messaging technologies
Experience building zero fault-tolerant, scalable and high-volume systems applications
Experience with IBM Websphere or Tomcat or JBoss
Experience in OO design and design patterns
Strong experience with Agile development incorporating Continuous Integration and Continuous Delivery, utilizing technologies such as GIT, Maven, Jenkins, Chef, Crucible, Sonar, Junit
Strong Windows/Unix platform skills and understanding of network, storage, tiered application environments and security.
Good interpersonal skills along with effective communication (both written and verbal) skills.
Ability to solve complex systems and database environment issues.
Ability to work in a complex organization to determine business and customer needs, providing the best solution to meet those needs.
Knowledge of Splunk, New Relic, Graphite or equivalent monitoring tools
Experience with performance tuning of applications and use of load testing tools such as JMeter, LoadRunner, etc.
Exceptional oral and written communication skills
Production Support Experience
Payment Gateway Experience preferred
Experience in relational database design, and optimization with commercial grade databases such as Oracle, or MySql
Knowledge of Credit Card and/or Electronic Check processing
Experience analyzing Java thread/heap dumps
A good team player, flexible, share knowledge and help others.
Work experience in Visa will be preferred.

Additional Information

Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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