PurposeThe Sr. Business Systems Analyst will analyze business issues, define requirements, design computer programs, and recommend automated system controls and protocols to solve organizational information issues. Determine operational objectives, gather information, and evaluate output requirements and formats. Work closely with end users to analyze, define, model, and document systems requirements. Identify project milestones, phases, and elements, and keep team within timeline and budget. Construct workflow charts and diagrams, study system capabilities, and write specifications. Develop organizational change management framework and conduct user acceptance testing. Maintain automated system protocols by writing and updating procedures. May create end-user documentation (e.g., user guides, process flow charts, and training materials) and deliver training. Essential FunctionsAbility to translate business requirements to technical requirements for developers to understand.Ability to coordinate with technical team and quality team to deliver business process enhancementsAbility to analyze business process issues and guide business and technical team for a timely resolution for production issuesAbility to write SQL queries to validate data in the back-end systemsExperience with all phases of business application development lifecycle Strong desire to deliver quality serviceDisplays knowledge of the business and a comprehensive understanding of how systems relate to itUnderstand the software being used to run the business to be able to assist clients in resolving the most difficult problemsRapidly assesses options and likely consequences when under time pressure to make decisions or solve problemsBalances short and long-term priorities to obtain best resultsRoutinely makes decisions that reflect learning from past experiencesDisplays a propensity for developing and participating in a team environmentActively listens to others in order to respond accordinglyCommunicates in a manner that is clear, concise, timely and understood by technical personnel, clients and client executivesProactively seeks ways to improve personal and departmental productivity and serves as a role model to othersVery strong interpersonal skills and the ability to develop positive working relationships with all levels of the enterpriseExhibits professionalism, honesty, integrity, respect for every individual, and teamworkDisplays a high degree of initiative, energy, dedication, and innovation on a regular basis.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
