Customer Service Representative - Lock Box Storage

Customer Service Representative - Lock Box Storage

26 Nov 2024
California, Humboldt county, 95511 Humboldt county USA

Customer Service Representative - Lock Box Storage

Job Summary:

Lock Box Storage is seeking a reliable and organized individual to manage day-to-day office operations at our storage facility. Responsibilities include tenant communications, payment processing, and general site security. The ideal candidate will be detail-oriented, able to work independently, and have excellent customer service skills. Occasional duties include preparation for unit lien sales and preparing units for rental.

Key Responsibilities:

Manage tenant communications, process payments, assist delinquent accounts, print and send required notices, keep records up to date, monitor site security and address security needs. The candidate selected for the position will coordinate with company management and maintenance to ensure smooth operations and customer satisfaction. A candidate able to deliver daily/weekly tenant mailing notices to local post office will be preferred.

Qualifications:

Strong communication skills, basic computer proficiency, attention to detail, and experience in customer service or office administration preferred.

Additional Requirements:

Valid driver's license, available method of transportation, and clean driving record.

Schedule:

Monday - Friday, 10:00 a.m. - 3:00 p.m.

Please apply via email and include a resume with your response

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