Join our dynamic insurance agency team! We are searching for motivated individuals who are eager to succeed in the insurance industry. This is an exciting opportunity to kick-start you career as a Customer Service Representative and become part of our rapidly growing office!
Job Description:
As a Customer Service Representative, you will at the forefront of our agency, answering multiple phone lines and providing top-Noch customer service to our valued clients. You will have the chance to assist clients with policy changes, process insurance payments and handled various clerical duties while working alongside experienced agents and associates.
Responsibilities:
Assist clients with policy change request.
Handled evidence of Insurance.
Document each customer contact in our E-agent system.
Greet clients with a friendly manner when they enter the office.
Process premium payment from clients.
Ask for customer referrals.
Treat each customer contact as an opportunity to provide additional financial products.
Verify and update customer information during each contact.
Answer incoming calls promptly.
Return all phone calls and messages in a timely manner.
Provide exceptional customer service.
Requirements:
Genuine willingness to learn and be coachable.
Upbeat, positive, and enthusiastic attitude.
Strong communication skills.
Ability to work well with others and be a team player.
Bilingual fluency in English and Spanish is highly recommended.
If you're ready to take on this exciting challenge and join our winning team, apply now by sharing your resume at yaretdsantos6@allstate.com. Please apply if you are serious about learning more about the exciting position!
