Description Customer Service Representative Openings!Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative opportunity is located in Irvine, California, and is a long-term contract / temporary to hire engagement.Responsibilities
May support business development and client referral goals by actively cross-selling and referring customers
Receive and send written business correspondence
Provide accurate, friendly customer service in a timely fashion
Handle incoming telephone calls Requirements - Deep understanding of Microsoft Outlook
Microsoft Word experience
General familiarity with Job Scheduling
Call Center Customer Service experience preferred
Microsoft Excel experience required
Data entry experience highly desired
Well-founded grasp of Dispatching
Proven knowledge of customer invoices
Ability to navigate multiple computer systems and applications
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Ability to communicate verbally and in writing effectively throughout all levels of the company
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Strong problem solving and analytical skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Excellent customer service and office administrative skills
A consistently positive approach to your work that is rooted in a businesslike professionalism
Experience performing extensive research to resolve complex customer inquiries
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
