We are seeking a highly skilled Senior Mac Engineer to design, implement, and support enterprise Apple device management solutions. This role will be a part of a team within a fast-paced, dynamic environment, focused on the architecture and lifecycle management of macOS, iOS, and iPadOS devices using modern MDM platforms, including Jamf and Microsoft Intune.
Key ResponsibilitiesDesign and implement scalable Apple device management solutions using Jamf Pro and Microsoft IntuneArchitect zero-touch deployment workflows leveraging Apple Business Manager (ABM) and Automated Device Enrollment (ADE)Manage the full lifecycle of macOS and iOS devices (provisioning, configuration, patching, compliance, and decommissioning)Develop and maintain configuration profiles, policies, and scripts (Bash, Zsh, or Python)Integrate Apple devices into enterprise identity platforms (Azure AD / Entra ID)Implement and enforce security baselines aligned with CIS benchmarks and organizational standardsManage OS upgrade strategies and application deployment (PKG, DMG, VPP apps)Troubleshoot complex endpoint, authentication, and MDM issues across macOS/iOS environmentsCollaborate with security, networking, and infrastructure teams to ensure compliance and performanceAutomate workflows and reporting using APIs and scriptingProvide Tier 3 escalation support and mentor junior engineersPartner with Global Service Desk to operationalize Apple support at scaleCreate structured troubleshooting workflows for common macOS/iOS issuesCreate and maintain end-user documentation for Apple devices
