Remote in a preferred area - U.S.A.
Seeking a Technology Operations Center Senior Technician (day shift) for a contract position.
This work is for a one year contract with the possibility of extension.
Please note this position requires the successful completion of a background check, drug screen, and employment and education verification prior to starting work.
The Technology Operations Center (TOC) is a 24/7/365 department dedicated to the real time monitoring, alerting, and coordination of production systems though technology and incident Management. This is the first responder team for all incidents affecting customers.
The TOC Senior Technician will have a "hands on" role in all systems that are monitored and will be responsible for understanding and escalating business issues. Has the ability to coordinate updates to core monitoring applications. Overall understanding of the organization and the drive to ensure issues are escalated appropriately.