Description We are seeking a Collections Specialist to join our team in Livermore, California. The successful candidate will be responsible for managing customer collections and receivables postings. This role offers a contract to hire employment opportunity within the service industry.Responsibilities: Handle customer collections and manage receivables postings Process large invoices with precision and efficiency Utilize MS Excel for data management and reporting Assist customers with inquiries and issues related to their credit accounts Ensure superior customer service communication at all times Perform commercial collections as per the company's policies and procedures Conduct cash applications as required Work collaboratively with the Accounting Finance team Contribute to the team's performance by sharing knowledge on collections and customer service Monitor customer credit accounts and take appropriate actions for delinquent payments.Requirements Proficiency in Billing Collection and Cash Applications Proficient in MS Excel Ability to Assist Customers in a service-oriented manner Knowledge and experience in Credit - Collections Experience in Collections - Commercial is required Demonstrated excellence in Customer Service Proven track record of delivering Superior Customer Service Ability to handle sensitive customer information with discretion and confidentiality Excellent communication and negotiation skills Strong organizational skills and attention to detail Ability to work independently and as part of a team Proven problem-solving skills and ability to handle multiple tasks simultaneously Strong understanding of collection regulations and industry practices. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
