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The Automotive Shop Foreman is responsible to develop business through insurance adjusters, customers and other sources to assure an adequate sales volume, provide a reasonable department operating profit and maintain customer satisfaction, while controlling expenses.The Automotive Shop Foreman directs the activities of Automotive Shop employees in performing body repairs, meeting time schedules and productivity levels and maintaining quality standards.Duties and Responsibilities:·       Forecast goals and objectives for the department and strive to meet them.·       Assisting (not training) technician mechanics in performing technical activities.·       Diagnoses and repairs to specifications – brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.·       Adequately explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.·       Continuously learns new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.·       Understand, keep abreast of and comply with federal, state and local regulations that affect Automotive Shop operations such as hazardous waste disposal, right-to-know and environmental updates.·       Attend managers meetings.·       Strive for team-work with other departments.·       Provides technical assistance to mechanical shop department employees.·       Monitors automotive shop department employees' payroll records.·       Coordinates a prompt, efficient, and timely flow of paperwork.·       Monitors daily reports such as DOE, DOC, and sales productivity.·       Develops sales promotions.·       Takes advantage of all manufacturers' inventory co-op advertising.·       Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.·       Handles customer complaints immediately and according to the dealership's guidelines.·       Ensures that all department purchases are properly accounted for before payment is made.·       Assists in the collection of past-due accounts·       Enforce safety requirements.·       Hire, train, motivate, counsel and monitor the performance of all mechanical shop staff·       Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor. Automotive Shop Manager(The Shop Foreman Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $15.50 and $17.05. )
