Job Summary
The Payroll & Collections Specialist is responsible for processing accurate and timely payroll using ADP Workforce Now and ADP Time and Attendance systems, while also managing collections and accounts receivable functions. This dual-role position plays a critical part in ensuring compliance with payroll regulations and maintaining strong cash flow through effective collections. The ideal candidate is detail-oriented, deadline-driven, and possesses excellent communication and organizational skills.
Essential Duties and Responsibilities
Payroll Responsibilities
Process weekly payroll for CA and AZ using ADP Workforce Now.
Enter and validate payroll hours, earnings, and deductions.
Audit timesheets from the ADP time and attendance system for accuracy and compliance.
Maintain payroll records and reconcile payroll accounts.
Process and review garnishments, retroactive payments, bonuses, and manual checks.
Manage vacation and sick time accruals and balances.
Assist with year-end payroll processes including W-2 preparation, supplemental payrolls, and compliance reporting.
Collaborate with HR to ensure accurate employee records and with accounting to reconcile benefits and deductions.
Respond to employee inquiries regarding payroll and employment verification.
Collections & Accounts Receivable Responsibilities
Perform collection calls and send follow-up emails to resolve past-due accounts.
Run and distribute monthly customer account statements.
Investigate and resolve billing discrepancies and respond to payment inquiries.
Process credit memos and maintain organized customer account records.
Handle vendor invoice filing and document scanning for off-site employees.
Pick up mail and deliver vendor checks on a weekly basis (Fridays).
Additional Duties
Create custom payroll and collections reports for management as needed.
Crosstrain in benefits administration and assist HR or Accounting when required.
Support general administrative tasks as assigned by supervisor.
Required Qualifications
Education:
o Highschool Diploma, equivalent work experience preferred.
Experience:
o 3+ years of high-volume payroll processing experience (100+ employees).
Technical Skills:
o Proficient with ADP Workforce Now and ADP Time and Attendance.
o Intermediate to advanced skills in Outlook, Word and Excel.
o Familiarity with ADP Reporting and i-Reports preferred.
Preferred Qualifications
Bilingual in English and Spanish (written and verbal) a strong plus.
Knowledge of state and federal payroll regulations and best practices.
Strong understanding of general accounting principles related to payroll and AR.
Strong experience with collections/accounts receivable and customer communication.
Core Competencies
Adaptability & Accountability – Takes initiative and ownership of responsibilities; flexible to changing priorities.
Communication – Strong interpersonal and written communication skills.
Confidentiality – Maintains discretion and privacy in handling sensitive employee and financial data.
Organization – Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
Teamwork & Collaboration – Works well within cross-functional teams and provides excellent internal customer service.
Work Conditions
Full-time position, Monday through Friday.
Some physical requirements such as picking up and delivering mail/checks.
On-site
Please submit your resume today for immediate consideration. Thank you.
