LA Apartments, a leader and fast-growing multi-family company is in search of a talented bilingual maintenance coordinator. The maintenance coordinator will play a crucial role in the day-to-day operations of our maintenance department. This position involves auditing completed maintenance requests, performing maintenance related administrative tasks, and directly coordinating with tenants to ensure their needs are met promptly and efficiently. The ideal candidate will have excellent organizational skills, strong customer service background, and the ability to multitask in a fast-paced environment.
Key Responsibilities
Administrative duties:
- Conduct daily team audits and send for review
- Maintain and update maintenance records and databases.
- Monitor and track the status of work orders to ensure timely completion.
- Residential water usage tracking
- Oversee appliance request submissions
- Submit weekly reports for review
Tenant Coordination:
- Communicate with tenants in order to confirm completion of work orders and satisfaction rating
- Coordination of on-site property management team and scheduled work orders
- Provide updates to tenants on the status of their maintenance requests.
- Address and resolve tenant concerns related to maintenance issues.
Collaboration:
- Work closely with the maintenance manager to prioritize and plan maintenance activities.
- Coordinate with on-site property management team and daily log in order to ensure a seamless operation
- Support the maintenance team with any additional tasks as needed.
Qualifications:
- Bilingual in English and Spanish (Required)
- Previous experience in property management, maintenance coordination, customer service or a related role preferred
- Strong organizational and multitasking abilities.
- Excellent communication and customer service skills.
- Proficiency in Microsoft Office Suite and property management software.
- Ability to work independently and as part of a team.
- Problem-solving skills and attention to detail.
Please SUBMIT your resume for consideration.
