Manage small group/company employee benefits programs including Medical, Dental, Vision, Wellness Programs, and supplemental health plans (enrollments, changes, terminations, COBRA).Provide ongoing support for vendor management, including participating in regular status calls and strategic reviews, proactively driving root causes, proactively identifying areas for process improvement and assisting with implementation of new initiativesDevelop and maintain process documentation (including SOPs, policies, templates and communications) for benefit programs and provide recommendations for process improvement, where appropriateManage the day-to-day benefits operations and programs, including administration of current employee benefits, managing projects and implementations of new benefits and well-being vendors and programs for these small groupsEnter and update benefits data in HRIS and collaborate with payroll to ensure accuracy.Present benefits information during new hire orientation and respond to employee questions related to eligibility, policies, and procedures.Ensure compliance with state and federal regulations and communicate updates and policy changes effectively.Assist with the open enrollment processes beyond the small group plansAssist with ad hoc support, as needed (e.g. vendor implementation)Reconcile benefit invoices and process payments across a variety of benefit vendors and plans.Audit and validate day-to-day management of the Benefits Administration system against payroll and other systems across a broad set of programs based on set processesExecute regular compliance reporting across all plans (e.g. ACA tracking and reporting, state filings, NQTL audits, etc.)
