Job Description
We are currently seeking a motivated and reliable Call Center Representative to join our customer service team. In this role, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and ensuring a high level of client satisfaction. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about delivering top-quality service.ResponsibilitiesAnswer incoming customer calls and provide accurate, satisfactory answers to their questions and concernsMake outbound calls to follow up on customer issues or update informationHandle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolutionMaintain detailed and accurate records of customer interactionsStay up-to-date with company products, services, and policiesMeet individual and team performance goals 
