DescriptionAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Are you a strategic thinker who habitually works back from the customer to address their needs and pain points? Do you have a knack for cutting through the noise, simplifying the complex, and saying more with less? Do you strive to deliver compelling and high-bar communications initiatives that entice people to answer your call to act? Amazon Web Services (AWS) is seeking a growth-minded Communications Strategist to join the Private Pricing Programs and Experiences (3PX) team.In this role, you will define and deliver communications and content initiatives to educate key customers, both internal and external, about the Private Pricing Program’s frameworks, channels, and tools. You will be responsible for the strategy of key communications programs and channels, and partner with internal stakeholders to drive production of related assets that drive efficient adoption of the Private Pricing Program. As you orchestrate, you will build mechanisms to keep workstream highly organized and connected. You will also serve as the team’s editor in chief to raise the team’s communications bar, and also demonstrate what great looks like through your own work. Through these contributions, you will play an instrumental role in building the Private Pricing Program brand, driving awareness and adoption, and increasing deal count and velocity.The ideal candidate has strong editorial judgment and experience creating impactful content. You have a track record of delivering quality projects on time; you drive a high bar as editor and producer, and meticulously craft, consider, and review the details of any communications effort. You habitually work back from the customers’ needs and pain points in defining, prioritizing, and inspecting work. You communicate concisely and precisely, and can influence others to drive your vision. You are self-driven and exceptionally organized, and can build robust work back plans and roadmaps, mitigate the unexpected effectively, and lead horizontally to drive action through others. You measure success by impact (vs. size of effort), and continuously inspect both approach and output to incrementally raise the bar over time.Key job responsibilities Define, own, and drive communication programs and channels for key customer cohorts Partner with internal stakeholders to drive production of related assets that highlight Private Pricing’s value proposition and processes Build robust work back plans and roadmaps, mitigate the unexpected gracefully and effectively, and lead horizontally to drive action through others Build efficient processes and mechanisms to drive operational leanness and excellence Demonstrate strong ownership by connecting dots, inspecting continuously, and communicating proactively Review and edit other’s work and raise the team’s content/communication capabilities and strengthen the Private Pricing brandAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Basic Qualifications
Bachelor’s degree or equivalent
5+ years of experience in communications strategy inclusive of campaigns, editorial content, and executive communication
Preferred Qualifications
Experience with content marketing or sales enablement content, preferably in B2B tech sales setting
Strong editorial judgment and proven experience driving business results through content
Exceptional verbal and written communication skills
Ability to drive order out of disarray and build systems and mechanisms that sustain
Ability to master complex concepts quickly and independently
Strong business acumen and tenacity; ability to work autonomously through ambiguity and complexity in a fast-moving environment to drive results
Unflappable poise; can pivot gracefully
Experience working in a highly matrixed organization
Proven track record of leading the program management of complex, ambitious initiatives to a successful finish
Ability to work effectively with a wide range of stakeholders to influence and get buy-in
Experience working in a highly matrixed organization
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $177,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
