Director of Food & BeverageAs Director, Food & Beverage, your leadership and vision will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfactionWhat you will be doing:Inspire and drive innovative experiences and activations, menus and concepts; creating a destination of choice for both Hotel and external guestsParticipate as a Senior Leader in hotel wide strategic decisionsLead and manage the day to day operations of the Food & Beverage Division ensuring all luxury service standards are followedEnsure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profitsLead and support all Food & Beverage departments in the achievement of their financial and operational targetsPrepare annual budgets and administer in a fiscally responsible mannerImplement effective control of food, beverage, labor and operating expenses throughout the F&B divisionAssist in the preparation of the annual strategic plan and achieve the goals and targets thereinEnsure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profitsWork closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas.Handle all guest complaints in the food and beverage divisionMonitor all F&B prices, establish benchmarks, analyze sales mix, and ensure optimal pricing strategy to drive profitabilityCoordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment.Assist in the preparation of the annual strategic plan and achieve the goals and targets thereinOversee the selection, training and development of all Heartists to ensure timely recruitment and career growthDevelop a high performing F&B Leadership Team and be invested in their growthConduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.Maintains a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectivenessFollow department policies, procedures and service standardsFollow all safety policiesOther duties as assigned
