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HEAD, STAFF SERVICESPrint (https://www.governmentjobs.com/careers/lacounty/jobs/newprint/4321299) HEAD, STAFF SERVICESSalary $80,283.36 - $108,191.04 AnnuallyLocation Los Angeles County, CAJob TypeFull timeJob NumberY0934KDepartmentHEALTH SERVICESOpening Date02/12/2024Closing Date2/23/2024 5:00 PM PacificMax Number of Applicants200
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Position/Program InformationTYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITYEXAM NUMBER: Y0934KApplications will be accepted from Thursday , February 15, 2024, at 12:30p.m. (PT) through Thursday, February 29, 2024, at 5:00p.m. (PT).Only the first 200 applications will be accepted for this examination. Filing will be suspended after the first 200 applications are received or by February 29, 2024, whichever occurs first. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICESThe Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics – DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov.Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing.MISSION: To advance the health of our patients and our communities by providing extraordinary care.DEFINITION:Supervises the provision of miscellaneous administrative support services while analyzing and making recommendations for the solution of a variety of problems of organization, budget, procedures, systems, program, general management, and personnel. Essential Job FunctionsDetermines the need for and conducts managerial and administrative studies to assess program operations and to initiate corrective actions or investigations of departmental activities.Plans, devises, and implements new procedures and organizational changes.Investigates, monitors, and makes recommendations to departmental management concerning budget requests, negotiations with budget authorities concerning budget requests, including estimates, expenditures, and adjustments.Supervises the housekeeping functions of the department such as accounting, supply, and payroll.Supervises line support functions of the department such as maintenance, dietary, warehousing, information systems, and auctions.Serves as liaison to line managers to determine if overall service goals are being met and to encourage an open line of communication.Assumes responsibility, as assigned, for performing other specialized duties related to the overall management of the department. RequirementsSELECTION REQUIREMENTS:Option I:Three (3) years of experience a ssisting management by researching, analyzing and making recommendations for the solution of problems of organization, systems and procedures, program, facilities planning, budget, or personnel.Option II: Three (3) years of experience in work requiring specialized knowledge of rules, regulations, and other guidelines while analyzing and making recommendations for the solution of problems of organization, systems and procedures, program, facilities planning, budget, or personnel.Option III: One (1) year of experience as an Administrative Assistant II or Staff Assistant II or higher in the service of the County of Los Angeles. A pplicants must have County status in this class or higher, as evidenced by holding or having held such payroll title. LICENSE:A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.PHYSICAL CLASS II - Light:This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.DESIRABLE QUALIFICATIONS:Credit will be given to applicants who possess the following:
Additional experience in excess of the Selection Requirements
Experience contributing to process improvement projects.
Experience leading a team which includes but is not limited to assigning, coordinating, and reviewing the work of staff, ensuring proper work methods are followed, and providing technical assistance and training.
SPECIAL REQUIREMENT INFORMATION:Out of Class experience will be accepted for this examination. County employees who wish to meet the requirements using out-of-class experience must provide verification by submitting written proof of this experience in a Verification of Experience Letter (VOEL) signed and approved by their Departmental Human Resources Manager or authorized representative, or letter written by the candidate’s manager verified/approved by the appropriate departmental personnel. This must be provided within seven (7) calendar days of filing. Employees do not need to submit such verification if they hold or have held one of the positions above, or a position deemed to be at equivalent level. Withholds will not be accepted for this examination. Additional InformationEXAMINATION CONTENT:An evaluation of your ex perience and desirable qualifications based on your application information weighted 100%.Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register.ELIGIBILITY INFORMATION:Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months.SPECIAL INFORMATION:Appointees may be required to work any shift , including evenings, nights, weekends, and holidays. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.VACANCY INFORMATION:The resulting eligible register will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION:How to ApplyApplications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES:
All information and documents provided by applicants is subject to verification.
We may reject your application at any time during the examination and hiring process, including after appointment has been made.
Falsification of any informationmay result indisqualification orrescission of appointment.
Utilizingverbiagefrom Class Specification and/or Minimum/Selection Requirements serving as your description of dutieswill notbe sufficient to demonstrate that you meet the Requirements. Comments such as"See Résumé"orreferencing other unsolicited materials/documentswill not be considered as a response; in doing so, your application will berejected.
SOCIAL SECURITY NUMBER:Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID, E-MAIL, AND PASSWORD:All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. TESTING ACCOMMODATION COORDINATOR CONTACT:If you need accommodation to take the assessment, let us know by contacting the ADA/Testing Coordinator at (323) 914-7111. The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. DEPARTMENT CONTACT:Tanisha Buggs, Exam Analyst (213) 288-7000 tbuggs@dhs.lacounty.govCALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 COUNTY OF LOS ANGELESEmployment InformationAny language contained in the job posting supersedes any language contained below.Your Responsibilities:1.Completing Your Application:a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted.b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title.c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation.2.Requirements on Job Posting:a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time.b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40.c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable.3.Application Deadline: All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed.4.Change of Name or Address: To change personal information such as your name or address, log into your profile onwww.governmentjobs.comand make the necessary change. This can be done at any time.5.Equal Employment Opportunity/Non-Discrimination Policy:a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential.Disclaimer: The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process.You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty.The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system.The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis.NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet.By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer.Test Preparation: Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website athttps://hr.lacounty.gov/. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below.Veteran’s Credit: In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit.A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty.This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at:https://www.opm.gov/policy-data-oversight/veterans-services/vet-guide-for-hr-professionals/Accreditation Information: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at:http://file.lacounty.gov/SDSInter/dhr/070812PPG123.pdfand http://file.lacounty.gov/SDSInter/dhr/205105PPG123AC EResourceGuide.pdfBackground Check: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.Career Planning: Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttps://career-pathfinder.hr.lacounty.gov/#/.Benefit Information: Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) – unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California.Americans with Disabilities Act of 1990: All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible.Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below.Los Angeles County Child Support Compliance Program: In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information.Social Security Act of 2004: Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the websitewww.socialsecurity.gov, or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office.Employment Eligibility Information: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility.The California Fair Employment and Housing Act(Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions.COVID-19 VACCINATION: Some County workforce members may be required to be fully vaccinated against COVID-19. Successful candidates for those positions/classifications may be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.Updated April 2023For detailed information, please clickhere (http://hr.lacounty.gov/benefits/) 01 This Supplemental Questionnaire will be used to assess your qualifications in our application review process and determine your eligibility to participate in the next phase of the examination process. Check each response carefully. It is the candidate's responsibility to thoroughly read each question, follow all applicable instructions, provide complete responses, and clearly demonstrate their experience as it relates to the job requirements and/or desirable qualifications. Incomplete responses or inaccurate information on the supplemental questionnaire may impact your application process and may result in disqualification even if you possess the qualifying experience or education. Be as specific as possible and include all information requested.
I understand the above information.
02
Please describe your experience contributing to process improvement projects.INCLUDE THE FOLLOWING INFORMATION:1) Name of Employer: 2 Job/Position Title: 3) Employment Date From (mm/dd/yy) - Date To (mm/dd/yy): 4) Hours Worked per Week: 5) Detailed Description ofRelevant Experience:REPEAT FORMAT OF 1-5 FOR EACH EMPLOYERin which you gained relevant experience.IF NOT APPLICABLE, ENTER N/A.
03
Please describe your experience leading a team.INCLUDE THE FOLLOWING INFORMATION:1) Name of Employer: 2 Job/Position Title: 3) Employment Date From (mm/dd/yy) - Date To (mm/dd/yy): 4) Hours Worked per Week: 5) Detailed Description ofRelevant Experience:REPEAT FORMAT OF 1-5 FOR EACH EMPLOYERin which you gained relevant experience.IF NOT APPLICABLE, ENTER N/A.
04
Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please addtbuggs@dhs.lacounty.govandinfo@governmentjobs.comto your email address book and to the list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is the applicant's responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notifications to be a valid reason for an extension of appeal rights period.
I understand the above information.
Required Question
AgencyCounty of Los AngelesAddressLos Angeles, California, 90010Websitehttp://hr.lacounty.govPlease verify your email addressVerify Email
