Hotel ManagerOversee all operational areas including Rooms (Guest Services, Front Desk, Fairmont Gold, Housekeeping, Engineering, Security and Spa), Food & Beverage (Lumiere, Lobby Bar, In Room Dining, The Pool). The primary focus of this role is to ensure that the hotel exceeds service standards in all guest contact areas of the hotel. The Hotel Manager will work with the Executive Committee Members and the Leadership Team to achieve this objective, while keeping the General Manager fully apprised of any actions to be taken, as well as progress made.What you will be doing:Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:    Consistently offer professional, friendly and engaging serviceSupport the General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the General Manager in their absenceOversee the operations functions of the hotel, including but not limited to Food and Beverage and Rooms DivisionLead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementationAssist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital BudgetEnsure that monthly financial outlooks for Rooms and Food & Beverage are on time, on target and accurateEnsure full compliance to Hotel operating controlsActively involved in the recruitment process of leadership positions within the operating departmentsFollow department policies, procedures and service standardsFollow all safety policies Other duties as assigned
