The Hospitality Associate position is responsible for providing hospitality and catering services as a client site including conference room set-up, reception assistance and other general office support as needed (copy, mail and intake functions).Check the conference room and meeting schedule throughout shift and make note of any changes to ensure meetings are set-up accuratelySet up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc. Clean up conference rooms after use and return property to vendors if necessaryPrepare coffee and other beverages in assigned kitchens each morningClean up coffee makers and pantry in each kitchen in the evening and throughout the dayCommunicate with supervisor or client on meeting request concerns or deadline issues Maintain inventory of catering supplies and order supplies as neededPlace orders for food and beverages for use during meetingsCoordinate and act as liaison with personnel, food merchants, selected contact and outside vendor(s) to ensure the pricing is competitive and reviewed quarterlyEnsure the value-added products and services are secured at competitive rates that have been vettedPerform appropriate vendor selection and management associated with department services and/or productsAssist in training new hiresPrioritize workflowAssist in process improvement ideasAnswer telephone in Office Services centerAdhere to Williams Lea policies in addition to client site policiesUse equipment and supplies in a cost-efficient mannerMust be able to lift up to 50 lbs. on a regular basisProvide back-up support to Reception and/or Office Services as needed
