PROGRAM MGR III EPMOWHAT IS THE OPPORTUNITY?The EPMO function is responsible for the management of major programs across the bank. This position is responsible for the planning, implementation and successful delivery of one or more key programs, leading project teams and Project Managers that are each responsible for elements therein. This includes architecting program or project structures, plans to enable fulfillment an articulated business strategy and managing large program budgets. The EPMO Program Manager will also need to be able to quickly assess the health of the portfolio and make recommendations to improve delivery capability. They will manage end-to-end complex cross-line of business impacting change initiatives in alignment with CNB's Enterprise Change Management Framework. This includes all phases of program delivery from idea generation, business case development, planning, execution and transition to BAU. They will challenge/review program status in partnership with business and technology stakeholders to ensure sound risk and issue management throughout the project lifecycle. Program elements may include areas such as organization structure, processes, operational support and technology. Role will be instrumental in driving and tracking program activities, negotiating changes in plans and effective communication with all stakeholders and senior management. Success of program outcomes will be measured by the implementation and fulfillment of a strategy and realization of program's defined benefits and results.What you will do
Establish and drive delivery of program plan objectives, coordinating activities across multiple departments and projects to achieve program goals.
Define and establish program and governance structures to support successful delivery and manage program risk
Manage large complex programs and projects as needs dictate
Reviews and approves project plans for conformance to program strategy, program plan and schedule.
Leads and facilitates high-level meetings for program plan requirements and to develop schedules and milestone measurements.
Accountable to program stakeholders and senior management for schedule, budget, quality and outcome of all program elements.
Communication liaison with key stakeholders, coordinating and holding periodic briefings/status updates.
Create strategies for risk mitigation and contingency planning.
Understand cross-program dependencies
Provide guidance and leadership to a matrixed Program & Project Team.
Manage team of junior program / project managers.
Adhere to CNB Project Management Guidelines and delivery methodologies when applicable
Complies fully with all Bank Operational policies and procedures and completes all required training.
Must-Have
Bachelor's Degree or equivalent
Minimum 7 years of experience in managing PMO functions and/or end-to-end complex change programs independently with multi-department/Line of Business impact.
Minimum 7 years banking/financial services and/or technology industry experience
Skills and Knowledge
Banking experience highly preferred
Management Consulting background highly preferred
PMP or Master’s Degree preferred.
Understands full project lifecycle, can assess impacts, including people, process and technology, manage scope/schedule/risks and deliver project results
Can drive organizational change and understands how to structure program governance and reporting at the portfolio level
Can think strategically and effectively manage relationships with business partners
Strong executive presentation skills and ability to influence business decisions in alignment with strategic goals/objectives
Experience with Commercial and Consumer lending highly preferred
Experience in structured analysis, strategy, problem-solving and critical thinking
Expert with the MS Office Suite with a focused ability to create concise and compelling presentations (Project Plans in MS Project, Presentations in PowerPoint, Word, Excel, etc).
Must have strong business savvy with good diplomacy skills in order to influence and be effective with senior executives.
Exceptional written and verbal communication skills
Exceptional leadership, coaching and negotiation skills.
Scheduling and budgeting experience.
Demonstrated ability to problem solve and exercise solid judgment
Demonstrated ability to communicate with highly technical as well as functional partners
Must be extremely knowledgeable with bank-wide strategic plans and direction.
Must be extremely knowledgeable in all aspects of project methodology, various project management tools and techniques across all program and project activities
Knowledge or experience in the implementation and/or support of applications and/or infrastructure environments within a technology organization a plus
CompensationStarting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.To be considered for this position you must meet at least these basic qualificationsThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .ABOUT CITY NATIONALCity National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami. In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.City National Bank does business in Miami and the state of Florida as CN Bank.For more information about City National, visit cnb.com .EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATIONCity National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. READ MORE (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/1/159726e0-aeb1-4058-9052-d7a2d69626b8.pdf)If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email (TalentAcquisition@cnb.com) or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.
