The OpportunityDelaware North Travel and Hospitality is hiring a Regional Operations Vice President to join our team. As the Vice President of Regional Operations, you will be responsible for ensuring the profitability of your assigned region and managing relationships in key growth accounts within portfolio. In this role, you will own the client relationship along with select brand relationships and community partnerships.Due to the extensive nature of this role, potentially up to 75%, we are open to a remote candidate who lives in close proximity to one of our airport locations, or a major hub.PayMinimum – Anticipated Maximum Base Salary: $168700 - $239100 / yearIn addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .BenefitsAt Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
Responsibilities
Establish and lead a culture aligned with subsidiary objectives, fostering a high-performing team model for improved operations and team member engagement
Plan for financial and human capital growth, including the development of annual budgets in collaboration with senior leadership, and actively engage in talent assessments and succession planning
Focus on key growth accounts and securing new business within the travel hospitality portfolio, while also recognizing and developing operational opportunities to maximize customer satisfaction
Analyze data to make informed business decisions by unit and region, including monitoring operating standards and recommending operational changes for improved efficiency
Lead interactions with corporate and subsidiary departments to ensure compliance with procedures and policies, while also recruiting and guiding the development of management talent
Establish and maintain meaningful relationships with airport leaders, local community members, and internal stakeholders to achieve operational requirements, secure new contracts, and collaborate cross-functionally to meet operational objectives
Qualifications
Bachelor’s degree in business administration; additional equivalent experience above the required minimum may substitute
Minimum of 10 years of progressive, senior management experience in food service management with multi-unit experience required
Experience with ADBE program and partnerships
Brand partnership required, joint venture partnership preferred
Strong client management experience
Experience managing a portfolio of locations over a broad geography with overall P&L respsonsibility of $175 million in revenue (minimum)
Extensive experience in accounting principles, food handling, and service techniques required
Ability to lead and develop other leaders in a results-oriented, high-volume setting
Ability to negotiate and demonstrate a confident, persuasive style
Ability to travel up to 75% of the time, with close proximity to one of our airport locations or a major hub.
#LI-RemoteShift DetailsOvernightMonday to FridayWho We AreAt Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
