Job DescriptionGrow your career at Cedars-Sinai!When the work you do every single day has a crucial impact on the lives of others, every effort, every detail, and every second matters. This shared culture of passion and dedication pulses through Cedars-Sinai, and it’s just one of the many reasons we’ve achieved our fifth-consecutive Magnet designation for nursing perfection. From working with a team of best-in-class healthcare professionals to using state-of-the-art facilities, you’ll have everything you need to do something incredible—for yourself, and for others. Join us and discover why U.S. News & World Report has named us one of America’s Best Hospitals!What Will You Be Doing in This Job?The Command Center Operator is responsible for the Security Department Command Center operations. This includes, but is not limited to, answering incoming telephone calls, dispatching calls, documenting service calls, monitoring alarm systems, monitoring CCTV cameras, maintenance of CCTV recording devices and dispatching medical center wide emergency broadcasts. The command Center Operator responds timely, effectively and appropriate to all deliverables and ensures practices and procedures are inclusive of interpersonal and cultural diversity.Primary Duties and Responsibilities
Answers telephones, gathers information and dispatches officers in a polite, professional manner.
Monitors digital alarms, such as fire alarm, Infant alarm, panic alarm and access control systems; analyzes activations, and dispatches appropriate staff.
Responsible for using the overhead paging system to announce medical codes and pages medical staff and physicians within the medical center. Receives emergency medical calls and dispatches medical staff to emergency code situations.
Operates CCTV systems and troubleshoot technical problems.
Maintains recording devices and review contents for suspects to assist in investigations.
Monitors the security radio communications equipment for officers in the field and alerting the appropriate staff in the event of emergencies, unusual circumstances, and/or officer needs assistance calls. In emergency situations, responsible for notifying key management staff, senior staff and appropriate law enforcement agencies.
Maintains daily dispatch logs, recording all calls to the Security department via the Command Center. Maintains daily log on contractors working in the medical center which may set off fire alarm systems.
Monitors activity on the loading dock after normal business hours, allowing access to approved vendors.
Alerts the shift Watch Commander of any unusual or suspicious activity. Passes on all pertinent information to relieving staff.
Maintains a clean and safe environment in the Command Center; alerts the Watch Commander of any unsafe condition
QualificationsEducationHigh School Diploma/GED RequiredWork ExperienceNo experience requiredLicense/Certifications:Valid CA Driver's LicenseValid CA Security Guard CardReq ID : 6733Working Title : Security Command Center Operator - Night ShiftDepartment : SecurityBusiness Entity : Cedars-Sinai Medical CenterJob Category : FacilitiesJob Specialty : SecurityOvertime Status : NONEXEMPTPrimary Shift : NightShift Duration : 8 hourBase Pay : $23.00 - $34.11Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
