This position will work Pacific Time Zone hours - successful candidates will be US based on the West Coast and able to work fully remote.
What you’ll doYou'll oversee Outlook Investor Services inboxes, respond to routine client inquiries, and handle ad-hoc requests efficiently.You'll post fund and investor-level documents to the investor portal while coordinating with other departments for approvals and upcoming posts.You'll manage investor expectations by clearly communicating timelines for deliverables and ensuring smooth delivery of capital call and distribution notices.You'll assist in updating and maintaining document processes and policies to ensure accurate record keeping and compliance.You'll collaborate with your team and clients to uphold standards, assess operational effectiveness, and suggest improvements for process development.What we offerIQ-EQ offers a comprehensive benefits package designed to support employees' well-being and work-life balance. Employees receive generous paid time off, including 4 weeks of PTO that increases over time, sick time and paid holidays, and financial wellness is supported through a 401(k) plan with a company match (subject to eligibility).Health benefits include medical, dental, vision, mental health support and additional ancillary insurance plans. Additional benefits include paid parental leave and a hybrid work schedule, promoting both personal and professional fulfillment.The salary for this position will be dependent on experience and location ($70,000- $100,000). 
