Lead print production projects from inception through final delivery, supervising print producers as needed.Manage the production of all printed materials, including collateral, packaging, apparel, merchandise, and direct mail, ensuring projects are delivered on time, on budget, and to the highest quality standards.Meet with clients to gather project requirements and specifications, translating their needs to internal teams and external vendors.Collaborate closely with Creative Services, Creative, and Account teams—both in person and via email—to address production issues, answer questions, and provide guidance throughout the process.Oversee external printing projects with domestic and international vendors, attending press checks as needed to ensure quality and consistency.Negotiate with printers, review bids, verify specifications, and approve invoices for accuracy.Prepare and review final production estimates before sharing with clients.Manage daily production schedules and the overall project pipeline, advising the Creative Services Director of potential resource constraints, delays, or challenges.Maintain accurate cost auditing reports for internal and external vendors.Review Epson proofs for color accuracy and communicate necessary adjustments to the retouching department.Oversee the feedback and approval process for all retouched images, ensuring revisions are clearly documented, reviewed with stakeholders, and approved prior to production.Conduct quality control throughout bindery and finishing stages, verifying that cutting, folding, binding, and other finishing processes meet specifications and agency standards.Coordinate vendor proofs, routing them to stakeholders for review and final approval.Monitor the quality, accuracy, and timeliness of all jobs, ensuring agency commitments are consistently met.Track, organize, and reconcile all job-related costs, ensuring accurate billing upon project completion.KNOWLEDGE, SKILLS & ABILITIESExtensive knowledge of current printing and production processes, including prepress, preflight, offset, digital printing, flexography, gravure, bindery, mass mail, fulfillment, and logistics.Knowledge of packaging production processes, including flexible film, folding cartons, labels, and point-of-sale materials, with the ability to anticipate and resolve technical print challenges.Ability to review dielines, color proofs, and press files to ensure accuracy, brand consistency, and vendor-ready production across multiple substrates and print methods.Strong understanding of color theory, color management systems, and proofing methods.Exceptional project management skills with a strong sense of accountability, organization, and attention to detail.Ability to manage multiple projects simultaneously in a fast-paced, high-pressure environment with minimal supervision.Excellent verbal and written communication skills.Strong analytical and math skills.Ability to remain calm, focused, and effective under pressure while meeting tight deadlines.Flexible and willing to work overtime as needed.Proficient in Microsoft Excel, Word, and Acrobat Reader (PDFs), comfortable on both PC and Mac platforms.Familiarity with project management and creative review tools such as ClickUp and Ziflow, as well as Adobe Photoshop, is highly advantageous.
