We are seeking a highly organized and friendly optometric assistant to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
- Maintain front desk operations, ensuring a clean and welcoming environment.
- Perform pretests on patients.
- Greet and assist patients in a warm and professional manner.
- Manage incoming calls.
- Schedule appointments, check vision benefits and maintain an organized calendar for the office.
- Dispense eye glasses and contact lenses to patients.
- Process incoming and outgoing mail and packages.
- Assist with administrative tasks such as filing, data entry, and document management using EHR software.
- Help patients choose eyewear after eye exams.
Qualifications
- Experience working at an Optometry office or in healthcare would be ideal.
- Strong time management skills with the ability to prioritize tasks effectively.
- Familiarity with phone systems and office equipment.
- Bilingual in Spanish is a must.
- Proficiency in Google Suite applications (Docs, Sheets, Calendar).
- Excellent interpersonal skills with a customer-oriented approach.
- Ability to work independently while being part of a team environment.
If you are passionate about providing outstanding service and thrive in an administrative role, we encourage you to apply for the position today!
